Destination Nissan

I called to verify the procedure for returning an end of lease Destination Nissan vehicle and spoke with Sales manager Terrence Baxton who provided me with clear and concise information as to the procedure lease Destination Nissan vehicle and spoke with Sales manager Terrence Baxton who provided me with clear and concise information as to the procedure. More

I had an absolutely terrible experience at Destination Nissan. I needed service that probably should have been covered under warranty but I got charged an exorbitant amount of money. I requested a refun Nissan. I needed service that probably should have been covered under warranty but I got charged an exorbitant amount of money. I requested a refund for the money I'm entitled to but they wouldn't give it to me. If it isn't under warranty it is definitely under recall. I found a lot of information online to support my claim. I also found that it is the dealer's responsibility to check for recalls (which they neglected to do). My service matter was not handled honestly or ethically. I will get the money I'm entitled to one way or another. Needless to say I will NOT be going to Destination Nissan for future service. More

Great! I will buy from them again. I needed a car, my credit isnt good, but i gave a good down-payment andbthey were ablebto get me a loan with a lower inte I will buy from them again. I needed a car, my credit isnt good, but i gave a good down-payment andbthey were ablebto get me a loan with a lower interest rate. More

Chad has always been friendly and helpful. The world ‘em has always been completed timely and efficiently. The world ‘em has always been completed timely and efficiently. More

John is the sales representative who sold us the vehicle. He did and excellent job answering all my questions concerning a particular Certified Pre-Owned vehicle that lead to our purchase. His professionalis He did and excellent job answering all my questions concerning a particular Certified Pre-Owned vehicle that lead to our purchase. His professionalism is beyond reproach. We had been to four other dealerships up until that point and John made us a great deal. Thank you John! More

This visit was for my first service(oil change) on my 2023 Sentra. Was taken in promptly upon my arrival and the car was ready in less than 1 hour, which I was very pleased about. Chad was very profe 2023 Sentra. Was taken in promptly upon my arrival and the car was ready in less than 1 hour, which I was very pleased about. Chad was very professional and efficient with getting my car in and when finished was very thorough about going through the all the checkpoints, which as would be expected on a new car were excellent. More

A 2 week ordeal. . my daughter was looking to buy a pre-owned car they listed on their website. We sat down and began the process but due to time of day (evening) we w . my daughter was looking to buy a pre-owned car they listed on their website. We sat down and began the process but due to time of day (evening) we were going to have to complete the deal the next day. We were advised that the title was coming in a few days but left the dealership with a pre-approval and my daughter also put down $1000 deposit before she left. The next day, our salesman Mike had the day off (unknown to us) and the day after that the finance person, Randy, was not in... and still no title. This "hit or miss" went on for a week and a half, all the while we were constantly reaching out and leaving voice mails requesting updates. Mike was almost non existent and never followed through when he said he would reach out. We would call their main number of the dealership and atleast 3 times they didn't answer that line! We decided to move on and would request the $1000 deposit back. However, before that, we put one more call into Mike to ask if the title was in and discovered that he hadn't come into the office that day.. Went to another dealership and found another vehicle to purchase. As my daughter was signing paperwork for her new car purchase, she gets a call from Naomi from Destination Nissan that the title was in. I took over the phone call and advised that we had moved on and found another car to purchase. She was snippy and said she had just rushed to get everything ready to move forward. I replied that their lack of communication and ghosting was the reason for this outcome.. And I also requested the refund of $1000. At first she said she didn't know what the policy was for refunds and that Mike would have to be in the office to be able to refund my daughter, but we all knew that was nonsense (xx). In the end, we received the refund back the same day (i made sure of it) and my daughter got a great car and great deal at another dealership. If you're considering working with Destination Nissan, do yourself a favor and don't!! More

Showed a disgusting vehicle when given more than ample time to prepare it public viewing. Promised a show room quality vehicle but couldn’t get to an obvious rip in a seat. Said that the vehicle would be time to prepare it public viewing. Promised a show room quality vehicle but couldn’t get to an obvious rip in a seat. Said that the vehicle would be ready and time/date agreed upon and let me come and it wasn’t, wasting time and a day off taken. Overall poor customer service and experience!! More

My experience with this dealership for servicing of my vehicle has always been a very good experience. vehicle has always been a very good experience. More