
Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,789 reviews
My experience with Jim DeSantis was quick, smooth and very professional. He was extremely friendly and knowledgeable. My transaction was done in under an hour very professional. He was extremely friendly and knowledgeable. My transaction was done in under an hour More
Friendly staff, service was very timely, very satisfied overall. Employees very knowledgeable, took the time to explain everything, went over everything in the new car. Overall great customer service. overall. Employees very knowledgeable, took the time to explain everything, went over everything in the new car. Overall great customer service. More
I looked at and drove 3 different vehicles (Malibu, Camry,Altima) before buying the Altima SV. Vinny was easy to deal with and it didn't take alot of hassling to get a fair price. The biggest plus for Camry,Altima) before buying the Altima SV. Vinny was easy to deal with and it didn't take alot of hassling to get a fair price. The biggest plus for the Altima is it's roominess in the front seats Of course it has good technological features. More
We got the best deal we have ever had on a vehicle. There were no surprises- excellent price on our trade-in, great terms on the lease and we ended up with two vehicles of higher quality than we had ex There were no surprises- excellent price on our trade-in, great terms on the lease and we ended up with two vehicles of higher quality than we had expected. My wife and I have probably purchased 12 vehicles in the time we have been married and Allan Diamond is the nicest gentleman we have ever had the pleasure of doing business with. Allan's manager Rocco also went above and beyond what we have ever experienced. There was no good-cop/bad-cop between Rocco and Allan- only real people trying to work out a deal that we could all be happy with. (and we are!) More
Excellent customer service and attention. Alan and Rocco came up with a deal that was so good we actually decided on two cars instead of one! Alan took his time showing us the various models and made sure w came up with a deal that was so good we actually decided on two cars instead of one! Alan took his time showing us the various models and made sure we were 100% happy before making the final decision. Picked up the Rogue yesterday (love it!) and we are picking up a Sentra on Sunday. I would recommend this dealership to friends and family. More
I strongly dislike this place as well as the service I received from my service adviser Chris. Chris was very rude and pompous. I had to visit my great friend Dustin Rose from the body shop (& thank my l received from my service adviser Chris. Chris was very rude and pompous. I had to visit my great friend Dustin Rose from the body shop (& thank my lucky stars for him) to make any led way as to figuring out what was wrong with my vehicle. Chris REFUSED to allow me to walk through the dealership and instead made me drive around the back to the body shop. I dropped my vehicle off for service at 8 AM and did not receive a call from the service department about what was wrong with my vehicle until I initiated contact with them five hours later. Even after calling and talking with Chris, they still did not know what was wrong with my vehicle after having it for five hours. (Oh yes, I did have an appointment scheduled with them) After being informed of what was wrong with my vehicle and instructing them to "fix" my car, I realized I had been charged $33 for parts but a whopping $262 for labor!!!!!!!! This is my fist and last Nissan vehicle ever!!!!! Let's not forget that I had paid (November 2011) out of pocket $4300 for a new engine after my original engine on my 2004 vehicle with 77k miles had coolant in three out of four of the cylinders. How does this even happen, I have no idea. But that's not the worst part of it all, they indirectly tried to tell me that my $4300 of out of pocket hard earned cash only warranted 12 months of Nissan's warranty. It's way too hard to find a honest and trustworthy vehicle or dealership. Absolutely no more Nissan for me. They will also never have to worry about getting any of my hard earned cash either!!!! More
We have been getting 2 cars serviced at this dealer since 2007, and, while the dealership has changed names over that time, our overall experience remains very positive. The service representatives generally 2007, and, while the dealership has changed names over that time, our overall experience remains very positive. The service representatives generally have been able to accommodate our scheduling needs and have been attentive to our concerns. The work has been done well. The waiting area is comfortable, and shuttle service has been readily available when needed. More
We were so blessed to have worked with Roop all through our car buying process. He was so patient and friendly. We could not have asked for a better sales rep to help us. We are enjoying our new car and ev our car buying process. He was so patient and friendly. We could not have asked for a better sales rep to help us. We are enjoying our new car and even recommended my sister to come to Destination Nissan to get her car. Onos More
Just purchased a 2012 Nissan Xterra on 4/19/13. This was Just purchased a 2012 Nissan Xterra on 4/19/13. This was by far the best experience that I have ever had at a Car Dealership. The staff was extremely Just purchased a 2012 Nissan Xterra on 4/19/13. This was by far the best experience that I have ever had at a Car Dealership. The staff was extremely friendly and knowledgable. My Salesperson was fantastic. I would highly recomend this Dealership. More
Everything about your dealership was very satisfactory. I was greeted immediately and treated politely and got the car I wanted at a price within my stated budget. A totally positive experience from sale I was greeted immediately and treated politely and got the car I wanted at a price within my stated budget. A totally positive experience from sale to paperwork. My leasing consultant, Joe Whitney, was extremely helpful, answering all my questions and some that I didn't think to ask. Joe is an asset to your organization and I have already recommended him to a relative in the market for a vehicle. Thanks for making this easier than it's ever been before! More