Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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When I initially called dealer, I informed Josh Cooper that I wanted credit pre approval before bringing myself or my husband into visit. I wanted to trade my 08 Pathfinder for a 12 Pathfinder or 13 Pathf that I wanted credit pre approval before bringing myself or my husband into visit. I wanted to trade my 08 Pathfinder for a 12 Pathfinder or 13 Pathfinder. My stipulation was that I wanted the same payment as I already had($365). After talking to Josh, then later Rickie, they assured me I would get what I was asking for. Later that evening, my husband and I went to the dealer. Rickie had 2 vehicles out for us to test drive. We went inside to get going on the process. We chose 12 Pathfinder. I again told both Josh & Rickie what we expected as far as payments went. They again reassured us we would be fine. Adventually, Rickie came back from Tyson's office (who we later met) with a piece of paper (Preferred Customer Plan) with terms for payments on it (conveniently that paper was NOT given to us). I do have the typed version, but the bottom 4 boxes are empty of course. But, I remember what it said!!! 60 months @ $430's or 72 months @ $360's...and if you give $100 down tonight this price would stay and get the ball rolling... We agreed to 72 months @ $360's. Gave $100 down and $70 toward DMV fees. Paper work was signed...DMV, title, affirmation of 08 Pathfinder,insurance card, etc. Then, we went in the back office to see Eric Cangelosi. Well! Now my payment is $430's for 72 months. Not only is the payment almost $70 more, but it's for a whole extra year too! But wait, a service plan of 6yrs/75,000 miles with a $100 deductable...that cost us $2,495 was added. Doesn't this come standard??? This is supposedly so we could get the 6.5% financing because NMAC wanted 16% ????? We were financed at 4.9% with NMAC on 08 Pathfinder. This is the 4th Nissan we've owned. Isn't there usually some kind of loyalty agknowlegement? Eric says, we don't have to go through with the deal.....yeah ok. We only found out the differences as we were signing away....thinking about the terms we discussed out in the showroom. The deal was done at this point. Thanks for ruining what should have been an exciting and positive ride home. More
I was very pleased with my service at Destination Nissan. I had to call ahead and tell them I was going to be late for my appointment. Chris told me it wasn't a problem at all and I could still get my car se I had to call ahead and tell them I was going to be late for my appointment. Chris told me it wasn't a problem at all and I could still get my car serviced when I came in. He asked me what my first name was and remembered it through all the interactions we had. It was a very welcoming experience since my dealership has moved. More
I had a wonderful experience buying a new Nissan Pathfinder at Destination Nissan. My sales person Joe Amash was profession, friendly and very knowledgeable about the vehicles I was interested in. Pathfinder at Destination Nissan. My sales person Joe Amash was profession, friendly and very knowledgeable about the vehicles I was interested in. He helped me narrow my choices quickly. He knew I was determined to keep the vehicle within my budget and he was able to help me achieve my goal. I look forward to a long relationship with Destination Nissan. I look forward to working with Joe during my ownership of my Nissan Pathfinder. More
we were in desperate need of a new "used" vehicle. after doing a bit of internet searching we found a few in our budget at destination nissan. Anthony was very helpful and went out of his w vehicle. after doing a bit of internet searching we found a few in our budget at destination nissan. Anthony was very helpful and went out of his way in helping us get our vehicle. we would definately recommend them and anthony to others looking for new cars. More
Prompt courteous service - job done right - Yes I would and will indeed tell every one about fine service afforded me on my Nissan Altima on Thursday January 17th. and will indeed tell every one about fine service afforded me on my Nissan Altima on Thursday January 17th. More
I had an excellent experience from the time that I walked in. Sales person (Rickie) met me in the parking lot, and was very thorough and was very knowledgeable. He made the process very smooth and I was ve in. Sales person (Rickie) met me in the parking lot, and was very thorough and was very knowledgeable. He made the process very smooth and I was very pleased with my purchase. More
I gave the rating I gave because for my second experience of getting an oil change; was only ok. I wasn't notified that the location of the service department moved; so I went to the place were I purchased of getting an oil change; was only ok. I wasn't notified that the location of the service department moved; so I went to the place were I purchased my car. Then the person at that location gave me the wrong address for the new location. Once I got to the right location; my oil change was done in the allowed time. One of the things I would like to be added is being able to get a car wash ticket;to be used at my convience. I'm expecting my next visit to be better. More
I came here to get my car looked at since the service engine light had popped on. After explaining the reason for my visit to Aimee I was passed on to Chris because someone she knew had come in. I was to engine light had popped on. After explaining the reason for my visit to Aimee I was passed on to Chris because someone she knew had come in. I was told it would take one hour to look at. After sitting there for two hours I inquired. My car had been done for a while they just had not talked to me yet. I then had to wait another hour for them to do the oil change I asked for at the beginning. Once the car was complete they had charged me an extra 18 for the oil change and I would have been charged if I didnt review the bill carefully. When told reasons my check engine light was on the estimated me a price 50% higher than anywhere else. On a side note, while waiting I watched them interact with different customers. The only people they were nice to were the cops. More
I had an appointment one day and was told by aimee that I didn't. Then i brought it back the next saturday for service and my car is still making a noise. It isn't as loud as it was but it has the same ori didn't. Then i brought it back the next saturday for service and my car is still making a noise. It isn't as loud as it was but it has the same original sound and I have no time now to bring it back. At the time the warranty covered it but i'm sure my warranty won't cover the problem now so I will have to pay for whatever the problem is and it has to do with the exhaust still!!! This is not fair at all!!!! More
vinny was great in answering all our questions, explaining the features on the Rouge, and letting us test drive the car without a dealer representative. The price was fantastic! Thank you, Vinny! explaining the features on the Rouge, and letting us test drive the car without a dealer representative. The price was fantastic! Thank you, Vinny! More











