Destination Nissan

Overall my experience with Albany Dodge and Kyle was very good. Everyone was very nice and the price for my new truck was good. My only drawback was the waiting in the showroom at times for periods of time w good. Everyone was very nice and the price for my new truck was good. My only drawback was the waiting in the showroom at times for periods of time when he knew I was showing up and was in a hurry. Could have been a little more prepared for our appointment, but overall no other complaints. More

After making three phone calls and physically visiting three other dealers, we went to Albany Dodge. We gave Alan Diamond our name and telephone number and told him what we were looking for. Alan called three other dealers, we went to Albany Dodge. We gave Alan Diamond our name and telephone number and told him what we were looking for. Alan called us back within the week. At this point we have not heard from any other dealers. Alan found exactly the van we were looking for, made sure it was in great shape when we purchased it, and did all of this in less than a week. He is a great salesperson. He listens to his customers, finds what they want at a good price, and does this without being pushy and overbearing. He is easy to talk to and does his job extremely well. Everyone we dealt with at Albany Dodge was friendly, efficient, and competent. More

Service was great and fast. Kyle dealt with me over the phone and had everything prepared on his end for my arrival at Albany Dodge. Kyle was extremely friendly and worked with me to find a car within my b phone and had everything prepared on his end for my arrival at Albany Dodge. Kyle was extremely friendly and worked with me to find a car within my budget. Arrived at 3pm and had my purchased car and was headed home by 5:30pm. Excellent, fast, and friendly service. Employees seemed happy to be there and happy to help you out. More

Great dealership who presented me with a deal on a new grand caravan that I was more than pleased with. Almost a 1000 dollars saved over next deal I found!!! grand caravan that I was more than pleased with. Almost a 1000 dollars saved over next deal I found!!! More

I recently switched to Albany Dodge from Nemer Dodge because of Nemer's poor service and I have been EXTREMELY happy with Albany Dodge's service. They seem to have more knowledgeable mechanics and servi because of Nemer's poor service and I have been EXTREMELY happy with Albany Dodge's service. They seem to have more knowledgeable mechanics and service writers and seem to care more about the customer. Annette was a pleasure to deal with and kept me updated on my vehicle at all times, I didn't have to hound her to find out what the status was. Thanks Annette and Thanks Albany Dodge! See YOU for my next service! More

Matt Dyer was a good salesperson and was not pushy. He didn't get frustrated when i told him I didn't really want a Ram but wanted to do my due dilligence. I also test drove trucks on two different days didn't get frustrated when i told him I didn't really want a Ram but wanted to do my due dilligence. I also test drove trucks on two different days and came back 3 times. Overall i had a good expereince and everyone was very friendly and not pushy. More

Need to add additional cashiers. 4-5pm is busy as people pick up cars that were serviced during the day, I was in a line of about 8 people for over 20 minutes just to pay for my oil change. pick up cars that were serviced during the day, I was in a line of about 8 people for over 20 minutes just to pay for my oil change. More

as usual the service rendered by albany dodge was excellent. the wait time for the completion of the oil chsne was minimal and i never have any doubts about the thourghness of the service staff. i do excellent. the wait time for the completion of the oil chsne was minimal and i never have any doubts about the thourghness of the service staff. i do have a complaint regarding the sales staff however as the tires that came with my new vehicle purchase were crap (the tire brand was kuhmo)and had to be replaced after 19,000 miles. the sales staff basically provided me with lip service and while waiting for them to re-contact me (as promnised) my tires got to the point where they were unsafe to drive on. one member of the sales team told me there were no issues with my tires and that i should just continue to drive on them, however i went to a tire retailer and all four tiresa were beyond the wear bars. sfter informing my sales contact of this, he asked that i give them a chance to see if they could get me a price break some where and thats the last i heard from them. i place this lack of responsiveness on the shoulders of the manager of the sales department. apparently his concern and those of his staff is to sell new cars and never follow up with customers concerns. agAIN, I would like to state that the service staff is as good as any around, but the actions (or lack thetreof) by the sales teem gets an F rating by me. More

Great experiance from the minute I walked in the door. Joe Amash assisted with every aspect of the sale. I am pleased with the service and the product! Thanks Albany Dodge. Joe Amash assisted with every aspect of the sale. I am pleased with the service and the product! Thanks Albany Dodge. More

I purchased a used Jeep Liberty. I love it! My I purchased a used Jeep Liberty. I love it! My experience with Roop Singh was an excellent one. He was very and extremely and did I mention excepti I purchased a used Jeep Liberty. I love it! My experience with Roop Singh was an excellent one. He was very and extremely and did I mention exceptionally friendly. He showed me a vehicle I immediately fell in love with. One negative aspect I would say is that Roop doesn't provide you with information you ask for. He did not immediately offer the price of the vehicle. Nor did he supply me with the car facts which I still have not yet received. My experience with Tyson Mannix was equally as great as Roop. Tyson was very friendly and personable. I too have a problem with Tyson because I asked him for a copy of the car facts and he has yet provided me with one. My bad on my part. I experience a brief encounter with Rick Rigney in the service department for some work on the vehicle. I feel comfortable with his knowledge of the vehicle and he assured me that if I have any problems with the vehicle, to bring it right back to him. Hopefully, when I got back to Dodge, I will be able to get a copy of the car facts. :) More