Destination Nissan

I went into Albany Dodge after extensive research on the internet to look at a Dodge Durango. The dealer and manufacturer rebates that were being offered were what got me in the door. My first impression internet to look at a Dodge Durango. The dealer and manufacturer rebates that were being offered were what got me in the door. My first impression was terrible. I made an appointment to see a specific vehicle. When I got there the sales person I was to meet with was Alan. He was double booked on appointments and left me waiting for an unacceptable amount of time. Couldn't answer my questions and did not follow up with me at all. I called the dealership and spoke to Rocco, the Sales Manager, and he was great. He convinced me to come back in and when I went in the second time I met with Vinny. Vinny did a great job answering all my questions and working with me. He took care of everything and made my experience great. Thanks to Vinny I will recommend Albany Dodge. I will just be sure to tell anyone I know to ask for Vinny and not Alan! More

I've dealt with the Service Dept. as soon as Jim Almindo left his previous job to become the Service Manager at Albany Dodge. Jim is a first class individual who is always willing to go the extra mile to e left his previous job to become the Service Manager at Albany Dodge. Jim is a first class individual who is always willing to go the extra mile to ensure that his customers are satisfied. The reason why I keep returning to Albany Dodge for service on my 2007 Ram 1500 4X4 is because of Jim. He is truly a valuable asset to Albany Dodge! More

Vinny was a great salesperson; he took good care in getting us what we wanted. He even provided me with car mats after I had picked up the van. Rob Gage was a super nice guy who saw to it that I got m getting us what we wanted. He even provided me with car mats after I had picked up the van. Rob Gage was a super nice guy who saw to it that I got my "free" laptop for buying the van, even though it was hard to obtain because of the depletion in stock from Christmas sales. Rob made sure I knew he didn't forget me and he was making weekly attempts to obtain one from Best Buy. Thanks Guys for your diligence. More

I have visited the service department twice over the last 3 months for oil change, as well as to have vehicles checked and repaired. I was impressed with the knowledge and advise given, and the positive atmo 3 months for oil change, as well as to have vehicles checked and repaired. I was impressed with the knowledge and advise given, and the positive atmosphere within the department. I absolutely trust bringing my vehicle here and am so pleased to be a loyal new customer. More

As far as the sales part goes Chad was very helpful in getting us into a vehicle that was suited for our family. As far as the service we had the truck there several times. 1st time for break light(on getting us into a vehicle that was suited for our family. As far as the service we had the truck there several times. 1st time for break light(on the cab) and tail light. Was sent away with the tail light working and not the break light. 2nd time we were there for the break light again which was fixed and an issue with the transmission (vibration @ 35mph and a clunk when it goes into reverse of course it doesn't do it all the time so it didn't happen when it was there)at which point the truck was compared to antoher vehicle (by listening to it not by checking it out). 3rd time we were there was to have the driver side door seal replace and again to have the tranmission checked out and once again was told there was nothing wrong with it that it was normal for a Dodge Ram. *For the record I don't believe it's normal we have friends that have a Dodge Ram and theirs doesn't make that noise or have the vibration @ 35*.In my belief it was the mechanics who didn't want to take the time to fully inspect what the problem could really be. Other than the tranmission issues of the vehicle, Rick Rigney from the service department was very courteous and friendly and did what he could to get us in there in timely fashion. More

The customer service here was great. They were very friendly and helpful my salesman Kyle was really nice and made me feel really comfortable. The price were good and they got me just where I wanted t friendly and helpful my salesman Kyle was really nice and made me feel really comfortable. The price were good and they got me just where I wanted to be. I would deffinitely recommend them. The experience was great especially compared to the other places I've been. More

from the moment i walked in the dealership vincent was very personable and pro fessional. he was straight up front with a good price and had me at my payment range. when the truck i wanted we found out wa very personable and pro fessional. he was straight up front with a good price and had me at my payment range. when the truck i wanted we found out was taken he searched immediatly for one just like it. he was on the phone with me every few hours to keep me posted on his progress. he then had one show up at the dealership that was like the one i wanted but was a little more in price because of the options., he still kept the price and my payments the same.he stayed true to his word. i was in my truck within a few days of my first visit. no truck has ever been easier for me to get before. although i have been a dodge truck buyer for about 13 years i've never been to albany dodge before now. but i will not hesitate at all to go back there or recommend this dealership. i am very happy with the service i recieved. vincent is a real asset to your dealership! More

Great Customer Service from the salesman,Roop Singh, sales manager, Tyson Mannix and entire staff. Very cooperative and went above and beyond to ensure all our needs were satisfied. sales manager, Tyson Mannix and entire staff. Very cooperative and went above and beyond to ensure all our needs were satisfied. More

Vinny our sales person went out of his way to find the perfect truck for us. He was helpful, friendly, professional and was able to answer all our questions. Overall the experience was very pleasent, not perfect truck for us. He was helpful, friendly, professional and was able to answer all our questions. Overall the experience was very pleasent, not pressured at all. I will be back to buy my next car or truck. More

I went to Albany Dodge looking for a used Dodge RAM, but to my surprise the truck I wanted was being sold right in front of my eyes, then I met Vinny Notaro, and it was all laughs and good times from that t to my surprise the truck I wanted was being sold right in front of my eyes, then I met Vinny Notaro, and it was all laughs and good times from that time till I picked up a brand new Ram Express. Vinny was a good guy, we talked more like two friends than a customer and a salesman would. Yes I did go from looking for a used to a new truck, no clue how that happened. I also enjoyed the time that Johna spend looking for a good bank to accepted the loan, and she was very easy on the eyes too, lol. More