Dewey Dodge Chrysler Jeep Ram

very poor service Took 3 weeks of my time to find out my heated seats didn't work because of a fuse? What's the use of extended warranty when nothing is covered .also Took 3 weeks of my time to find out my heated seats didn't work because of a fuse? What's the use of extended warranty when nothing is covered .also took 3 days for a oil change because short of help:( More

First Time Buyer Almir and Kris are both amazing to work with! They made my first time purchasing a car fun and stress free. Almir responded on a timely manner while I Almir and Kris are both amazing to work with! They made my first time purchasing a car fun and stress free. Almir responded on a timely manner while I was in contact with him. Kris was a blast to work with, made the paperwork as painless as possible. At the end of the day, both Almir and Kris exceeded my expectations. More

purchased a dodge ram pickup purchased a 2 year old certified dodge ram. Almir, my salesperson did an excellent job showing me the truck and explaining all the features. He was purchased a 2 year old certified dodge ram. Almir, my salesperson did an excellent job showing me the truck and explaining all the features. He was able to answer all the questions I had. I would by another vehicle from Almir. He is a saleman and customer service. Thanks again Almir. More

Frustrating Dropped my car off for a recall appointment at 11:30, didn't hear back from them so I called at 4;00, they told me they weren't going to get to it tod Dropped my car off for a recall appointment at 11:30, didn't hear back from them so I called at 4;00, they told me they weren't going to get to it today. called back the next day at noon to see if I could pick it up over lunch. receptionist told me she talked to the service advisor and he was going to check and he would call me back in 10 minutes. Got a ride to Ankeny while waiting for him to call back, went to the Taco place across the street (great tacos) got done still hadn't heard back, went to Walmart bought a birthday present, still hadn't heard back so I stopped in. (would have called but wait time is about 15 minutes on hold each time you call). It is now 2:00 and Service advisor said they hadn't brought it in yet but said they were planning on it. Couldn't depend on them and needed my car so I just got the key and left. Called Jeep customer service and she put me on hold while she was going to call the service manager for an explanation. After around 10 minutes she came back and said she couldn't get through either. More

New car Great service and knowledable staff. Salesmen were very helpful in finding exactly what we wanted. Also, management was very helpful to get me the dea Great service and knowledable staff. Salesmen were very helpful in finding exactly what we wanted. Also, management was very helpful to get me the deal that worked for us to purchase our Acura. More

Purchased a new/used 2016 Jeep My husband and I were in the market for a 2016 Jeep Cherokee. We had searched around our area and saw exactly what we were looking for at Dewey in Ank My husband and I were in the market for a 2016 Jeep Cherokee. We had searched around our area and saw exactly what we were looking for at Dewey in Ankeny IA. We called and spoke with Almir Smaillbegovic and he was incredibly helpful. I had a price in mind of what we wanted to spend and Almir got it for us no questions asked. We had submitted our credit app on line and made the trip to Ankeny ;) Once there the Jeep was extremely clean, staff was very friendly and knowledgeable on every question we had. After a test drive we proceeded to seal the deal. We were out of there from start to finish in an hour! (30 mins of us checking over the car) We love the Jeep, love the price and will refer anyone in the market for a new vehicle to Almir. His personality was fun and he wasn't a "pushy" sales person which I truly appreciate. He wanted to make sure he was putting us in a vehicle that was going to fit our life style :) More

New Truck purchase Just bought a new Dodge Ram 1500 and had Tony as my salesman, great guy, a pleasure to deal with and really made it an easy process. I look forward to Just bought a new Dodge Ram 1500 and had Tony as my salesman, great guy, a pleasure to deal with and really made it an easy process. I look forward to doing business with Dewey Dodge in the future. More

Kyle Shepherd's review Almir was a great salesman. He was very kind and considerate. The finance guy I belive it was Sean (started with an S) was also very kind and consider Almir was a great salesman. He was very kind and considerate. The finance guy I belive it was Sean (started with an S) was also very kind and considerate of my time. More

Retirement. Wheels I had many conversation with Greg Tellis , before meeting him. He was very helpful & explained things to me. I haven't leased a vehicle before and he I had many conversation with Greg Tellis , before meeting him. He was very helpful & explained things to me. I haven't leased a vehicle before and he helped me get the truck, I've been wanting to get for the last 2 years. With leasing, I can afford the payments on a new truck. Greg was curtious and patient. He took my time into consideration and worked around my schedule. He was apologetic for things that weren't up to the best expectations. I would & will recommend him to those asking about a dealer. More

Quick & Easy! Very friendly staff. Efficient operation. Was in and out in 3hours from start to finish. Vehicle is used but is like new. Mr. Butler was very knowledg Very friendly staff. Efficient operation. Was in and out in 3hours from start to finish. Vehicle is used but is like new. Mr. Butler was very knowledgeable and super kind. More