Dewey Dodge Chrysler Jeep Ram
Ankeny, IA
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My experience at Dewey Chrysler was a very pleasant one. Greg gave us excellent customer service. All of the employees seemed to know what they were doing and we will return business with this dealership. Greg gave us excellent customer service. All of the employees seemed to know what they were doing and we will return business with this dealership. More
They are very friendly, approachable & willing to help out to give us a good rate. The salesman Danny is very patient when we are trying to select a vehicle & we end up buying a 2012 Jeep Compass lat help out to give us a good rate. The salesman Danny is very patient when we are trying to select a vehicle & we end up buying a 2012 Jeep Compass latitude & we are happy with our purchase. More
We traded in our Durango for a 2007 Chrysler Pacifica in February. We got an awesome deal on our trade in and good price on the new car. Now I know why, this has been one of the worst vehicles I have ever d February. We got an awesome deal on our trade in and good price on the new car. Now I know why, this has been one of the worst vehicles I have ever driven!! It was all good for the first month then we started having the problems. The radio controls sometimes did not function correctly, annoying but we didn't make a big deal about that. Then the transmission began shifting weird. I thought maybe it was due for a fluid change so I had that done, it didn't help. After a couple more weeks it got worse and the car was violently jerking when it shifted. I took it in to the mechanic at Dewey Dodge who informed me my transmission needed rebuilt and while they were in there discovered my head gaskets were also bad! All this on a 5 year old car with only 69,000 miles???! So I authorized them to make the repair since I had purchased the extended warranty (thank god!!). So $4,6662 dollars later I picked up my vehicle, I didn't even get 5 miles away and the jerking started again. I called the mechanic they said it give it a few days it might work itslef out....it did not. After 2 weeks I took it back in, this time I was told there was nothing wrong with it and it drove fine, REALLY? So again, I took the vehicle home and continued to drive it in this condition that gradually got worse. Again, 2 weeks later, I took it back in now that it was worse, and again, I was told it was fine. This time I insisted a mechanic ride with me and I would show them. They agreed and after a quick 10 minute ride the mechanic saw the problem and said it felt like the torqe converter was still bad. OK! I have an answer. We get back to the mechanic and Josh the service advisor was told what was going on. Then he proceeded to tell me that it was just "torque converter shudder" and it's normal. I disagreed and I was pretty much blown off, he told me he would talk to the service director but doubted they would do any further work on it. Well he was right 2 days later he informed me I was NOT to bring my car back in for this problem because it was normal. So here I am now over a month has gone by and in that time the transmission finally completely failed and the car is sitting in my backyard. I have only made 3 payments on it and I can no longer even drive the vehicle. I filed a complaint with the better business bureau against them. There response was to bring the car back and the service director would personally ride with me to "ascertain my concerns", the "concerns" are well known to him seeing as how the car was there 4 times in less than 2 months. Be very leary if you are considering purchasing from them. More
We purchased a new 2012 Chrysler 300 from John Howard at Dewey Dodge. This is the second vehicle we purchased from John. John is a fantastic sales rep. He is mindful of our needs and helps to make suggestio Dewey Dodge. This is the second vehicle we purchased from John. John is a fantastic sales rep. He is mindful of our needs and helps to make suggestions that fit both what we want in a vehicle and what we need financially. I would recommend John to anyone looking to purchase a vehicle. Dewey Dodge Chrysler is lucky to have him as a salesman. I will be purchasing all of my future vehicles through him. More
We purchased a used Jeep Grand Cherokee over memorial weekend and we couldn't be happier with our decision. Our sales representative was Greg Tellis and he was so friendly and helpful. He helped us narr weekend and we couldn't be happier with our decision. Our sales representative was Greg Tellis and he was so friendly and helpful. He helped us narrow down our search for a SUV that was in our exact price range. We did not feel any pressure from him in any way and he didn't waste our time trying to show us something that we could not afford. I would recommend him to any of my friends. More
I bought my 2012 Chrysler 200 on Memorial Day weekend. I did not feel pressured at all. Mike worked with me to find the right car for three days. He was very patient and helpful. When I finally decided on a did not feel pressured at all. Mike worked with me to find the right car for three days. He was very patient and helpful. When I finally decided on a car and came in to sign the papers, Mike had the vehicle ready to go. All of the paperwork was also ready. I was in a hurry to get out of town that day, and they knew this. All I had to do is sign some paperwork, and I was on my way. I have bought cars from several other dealers in the past. It has always been a dreadful and painful experience with high-pressure sales tactics. Mike and his team somehow eliminated all of the usual and provided a great buying experience. No buyer’s remorse here! I will definitely return to Dewey, and I recommend this place to anyone looking to buy a new car. More
Very impressed from the first comtack with Greg Tellis, noticed that thke employee's had knowledge of each other, that is not seen in today's businesses. The staff was very professional, but frendly, did noticed that thke employee's had knowledge of each other, that is not seen in today's businesses. The staff was very professional, but frendly, did the business dealings in an efficent manner, but with a personal touch. A special note about Tommy Huynh, sales manager, he made me feel very special, in that he thank me for my service in Vietnam, something that very few persons have done in my life since Vietnam. Good professional, friendly and with a touch of family, something that should be in all businesses today, looking out for the customer is the number one goal in business. Paul E. Rarden Des Moines, IA More
ROGER WAS VERY HELP FULL AND MADE US FEEL VERY COMFORTABLE WHILE WE WERE BUYING OUR NEW RAM 1500.ROGER WORKED VERY HARD TO GET US THE PRICE WE WERE WILLING TO PAY. EVERYONE WE HAD CONTACT WITH AT COMFORTABLE WHILE WE WERE BUYING OUR NEW RAM 1500.ROGER WORKED VERY HARD TO GET US THE PRICE WE WERE WILLING TO PAY. EVERYONE WE HAD CONTACT WITH AT THE DEALERSHIP WAS VERY CARING AND SHOWED US THEY WANTED OUR BUSSINESS.OUR NEW TRUCK WAS READY FOR US WHEN WE RETURNED TO PICK IT UP. I WAS IMPRESSED THAT THERE WAS NO HIGH PRESSURE TO GET US TO BUY ANY OF THE EXTRAS THAT WE DIDN'T WANT. A GREAT PLACE TO BUY A CAR OR TRUCK. More
I would recommend this dealership for it's low key salesmanship, not feeling the pressure to buy, overall friendliness from everyone and leaving feeling fully satisfied with the purchase. salesmanship, not feeling the pressure to buy, overall friendliness from everyone and leaving feeling fully satisfied with the purchase. More
My wife and I traded in our 2008 Mustang for a new 2012 Challenger. The experience of buying this car was actually fun like it should be! Roger is a very friendly, knowledgeable and trustworthy salesman, a Challenger. The experience of buying this car was actually fun like it should be! Roger is a very friendly, knowledgeable and trustworthy salesman, and Mark the "closer" as I like to call him was an absolutely fun guy to deal with. The only thing I would dispense with is the person showing us how to utilize the car's features. Nothing personal, some people may like this, but it was not necessary for us. Great dealership! More








