DiFeo Kia
Lakewood, NJ
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1,332 Reviews of DiFeo Kia
Started out good. The middle was rocky come to find out The miscommunication was because they had the wrong phone number and email address. But the end result was goo The middle was rocky come to find out The miscommunication was because they had the wrong phone number and email address. But the end result was good and they kept their word about everything. I would recommend the dealership and the salesman Joel. Kenneth in finance was great too! More
The three gentlemen I dealt with were very professional, knowledgeable and explained everything.simpn took his time and made me feel very comfortable. I had previously gone to another Kia dealership in Toms knowledgeable and explained everything.simpn took his time and made me feel very comfortable. I had previously gone to another Kia dealership in Toms River and the salesperson's attitude left a lot to be desired. It was just the opposite with my dealings with Simon. More
Jen was great! Tech who did my service was also great. Went above and beyond and even vacuumed my floor mats. Great experience! Tech who did my service was also great. Went above and beyond and even vacuumed my floor mats. Great experience! More
Shawna Roedema in the Service Department is truly the best in the business! She is professional, knowledgeable, friendly, and always goes above and beyond to make sure everything is taken care of. She ke best in the business! She is professional, knowledgeable, friendly, and always goes above and beyond to make sure everything is taken care of. She kept me informed throughout the entire process, answered all of my questions, and made the experience smooth and stress-free. It’s rare to find someone who genuinely cares about their customers the way Shawna does. If you need your vehicle serviced, I highly recommend asking for Shawna. She is a huge asset to the dealership. Thank you for providing such outstanding customer service! More
I wouldn't go to any other dealership except this one! !!! My service reps are phenomenal! Especially Matthew and Jenn! The best in the business!!! !!! My service reps are phenomenal! Especially Matthew and Jenn! The best in the business!!! More
Al Angelo was an amazing salesman working with us in 95° weather car after car helping us find the right one. He even stayed after they closed to finish the paperwork so we could drive home that night. It weather car after car helping us find the right one. He even stayed after they closed to finish the paperwork so we could drive home that night. It was a great painless experience dealing with him and we will be referring him to family and friends. More
STAY AWAY FROM THIS DEALERSHIP! !! Joel is great but do not ever buy a car from here unless you want to be taken advantage of. I questioned the tires prior to purchasing, but it was !! Joel is great but do not ever buy a car from here unless you want to be taken advantage of. I questioned the tires prior to purchasing, but it was in the evening and the sales associate said the tires are fine. There’s a lot of tread on them he said. I took his word for it and I bought the Kia. Before I even drove it off the lot the tire light came on. I addressed the issue with the only person left at the dealership and he said it would be taken care of not to worry. The next day I looked closely at all the tires and saw they were dry rotted. I brought the car back that night so it could be serviced the next day. I told the dealership I want all four tires replaced because of the dry rot. They would only agree to replace one stating it did have a screw. The other ones I would be responsible for paying for myself. This was NOT an as-is sale, and I even paid for an extended warranty. All they offered me was to return the car I traded in and let me out of the deal. All this for three tires. I did get them for cost, but I had the car for less than 48 hours (driven 24 miles) and I had to pay almost $600.00. If it was an as-is sale, I would agree with having me pay, but it was not they should have never sold a car with dry rotted tires, and the service department even said they showed dry rot. Service Department is amazing but other than that STAY AWAY!! More
Sammy Chow has once again provided us with exceptional services. This is our 5th car from DiFeo and we cannot be happier. Sammy is always honest, accommodating and a pleasure to work with. Thanks again services. This is our 5th car from DiFeo and we cannot be happier. Sammy is always honest, accommodating and a pleasure to work with. Thanks again Sammy, you are our #1 salesperson!! More







