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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.8
856 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 856 reviews

July 26, 2025

Stay away from this place. No morals. They steal deals away from other customers. la More

by humv8r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua quintinilla
Jul 29, 2025 -

Diablo Subaru of Walnut Creek responded

Hi. Thank you for taking the time to leave this feedback. It's unfortunate to hear about your experience. We strive for transparency and reliability in our customer interactions. I would appreciate the opportunity to learn more about your experience and make things right. Please reach out if you'd like to discuss further or have any other questions or concerns. Thank you, Steven Gu - Sales Desk Manager - doudougu@lithia.com.

July 15, 2025

Great service with Niclas. He arranged my uber back and forth home and dealer ship. I like the waiting area you can make your own latte, coffee, get some water, healthy snacks More

by etroutner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niclas and his coworker next to him.
Jul 15, 2025 -

Diablo Subaru of Walnut Creek responded

Etroutner, it’s fantastic to hear Niclas went above and beyond by arranging your Uber rides and that you enjoyed the comfortable waiting area at Diablo Subaru of Walnut Creek! Those little touches make a difference. Thanks for sharing your great experience—we look forward to welcoming you back!

June 29, 2025

Enjoying new Subaru Forester. Dealer has been very supportive and responds quicky. All of the staff have been attentive and easy to work with. More

by darnsli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Pablo, Kao
Jun 30, 2025 -

Diablo Subaru of Walnut Creek responded

Darnsli, it's fantastic to hear you're enjoying your new Subaru Forester and that our team at Diablo Subaru of Walnut Creek has been supportive. We're always here to help if you need anything!

June 25, 2025

The dealership was clean and easy to get too. Friendly sales people and easy to communicate with. I would recommend them to others interested in buying a Subaru. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kavanaugh
Jun 25, 2025 -

Diablo Subaru of Walnut Creek responded

Bill, it’s great to hear you found Diablo Subaru of Walnut Creek clean and welcoming, with friendly salespeople who made communication easy. Thanks for your recommendation—we look forward to assisting you again!

June 09, 2025

Great service from start to end. Eric Holmstedt service rep is great. Thanks for washing my car too. More

by rjdasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmstedt, Dave Ingland
Jun 10, 2025 -

Diablo Subaru of Walnut Creek responded

We’re happy to hear everything went smoothly from start to finish and that Eric Holmstedt made a great impression. Glad you enjoyed the car wash as well! Thanks for choosing Diablo Subaru of Walnut Creek—we look forward to seeing you next time!

May 22, 2025

Car is great I got the forester my salesperson was wonderful the whole experience was really good……never had a Subaru before always had Toyotas but love my Subaru more great car More

by forestblu111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
May 22, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience! It’s fantastic to hear that you’re loving your new Forester and that the whole process was wonderful. Welcome to the Subaru family, and we look forward to seeing you again at Diablo Subaru of Walnut Creek!

May 09, 2025

As I entered the facility I was greeted by a very nice employee asking me how can I help you today. I told him I needed an Oil change and tire rotation. Eric was very helpful. The service I received for More

by pori_hummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
May 12, 2025 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that Eric and the team at Diablo Subaru of Walnut Creek provided excellent service for your car! It's great to know you appreciated the extra touch with the car wash. Thanks for sharing your experience, and here's to many more happy drives ahead!

April 29, 2025

They had the car I wanted and it had the features I was looking for More

by Chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I used a broker so he dealt with the dealership
Apr 30, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your positive experience with Diablo Subaru of Walnut Creek, Chris!

April 07, 2025

Working with Dionysios Tsirkas on leasing a Subaru Solterra was an enjoyable, informative, and pressure-free experience. More

by sdoctors01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dionysios Tsirkas
Apr 08, 2025 -

Diablo Subaru of Walnut Creek responded

We're glad to hear that Dionysios made your leasing experience enjoyable and informative at Diablo Subaru of Walnut Creek. Thank you for sharing this positive feedback!

April 01, 2025

Kevien Dillard was the BEST! ! Kevien explained what was wrong with my vehicle. He also promised that my vehicle would be ready on a Friday and it was. I would recommend the s More

by mattjandb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dillard and Kathy ????
Apr 02, 2025 -

Diablo Subaru of Walnut Creek responded

Matt, we're delighted to hear that Kevien provided such excellent service at Diablo Subaru of Walnut Creek. Thank you for recommending our service department!

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