Diablo Subaru of Walnut Creek

Did normal service, still under warranty. Had 6000 mile oil change on my 22 Crosstrek. Service rep, Mason, was helpful and professional. He also followed up after the visit. The work was comp Had 6000 mile oil change on my 22 Crosstrek. Service rep, Mason, was helpful and professional. He also followed up after the visit. The work was completed very quickly. More

Answered my questions throughly and the staff was more than courteous. The waiting area is very comfortable than courteous. The waiting area is very comfortable More

Emily was great and very professional. Had me in and out and really respected my time. Thank you! Had me in and out and really respected my time. Thank you! More

Your service reps are all great. You’ve never tried to upsell or have me purchase a service I didn’t need. You’ve never tried to upsell or have me purchase a service I didn’t need. More

I think I already responded. Mason was very attentive and kept me informed of the progress of the service. It seems the service took too long (2+ days) for completion. Mason was very attentive and kept me informed of the progress of the service. It seems the service took too long (2+ days) for completion. More

It is easy to get an appointment. The service is efficient, and the staff are very kind. The service is efficient, and the staff are very kind. More

They were friendly, welcoming and on time. The lounge area is comfortable This dealership is very convenient. The lounge area is comfortable This dealership is very convenient. More

Fast service and thorough with suggestion of other repairs is needed and not pushy, Daveis nice and patient. repairs is needed and not pushy, Daveis nice and patient. More

Mason kept me informed throughout the entire service so process. Service took longer than was reasonable. process. Service took longer than was reasonable. More

Helpful staff. Facilitated a loaner while the car was being repaired. Timely updates during service period. Facilitated a loaner while the car was being repaired. Timely updates during service period. More