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Diablo Subaru of Walnut Creek

Walnut Creek, CA

Overview
Reviews
4.8
849 Reviews
Call Dealership (925) 448-3021
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2646 N Main St

Walnut Creek, CA

94597

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Showing 849 reviews

February 05, 2025

I think I already responded. Mason was very attentive and kept me informed of the progress of the service. It seems the service took too long (2+ days) for completion. More

by Tjtturner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
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Feb 06, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your feedback with us! We're glad to hear Mason kept you informed during the service at Diablo Subaru of Walnut Creek. We apologize for any inconvenience caused by the extended timeframe and appreciate your patience.

February 05, 2025

Answered my questions throughly and the staff was more than courteous. The waiting area is very comfortable More

by Amragona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne , Dave Ingland
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Feb 05, 2025 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that our team at Diablo Subaru of Walnut Creek provided thorough answers and courteous service. It's great to know you found the waiting area comfortable as well!

February 05, 2025

Emily was great and very professional. Had me in and out and really respected my time. Thank you! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Report | Print
Feb 06, 2025 -

Diablo Subaru of Walnut Creek responded

We are grateful for your positive feedback about Diablo Subaru of Walnut Creek. Thanks so much, Ryan!

February 04, 2025

It is easy to get an appointment. The service is efficient, and the staff are very kind. More

by Dodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Report | Print
Feb 04, 2025 -

Diablo Subaru of Walnut Creek responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Diablo Subaru of Walnut Creek!

February 04, 2025

They were friendly, welcoming and on time. The lounge area is comfortable This dealership is very convenient. More

by delcfth
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Report | Print
Feb 05, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us at Diablo Subaru of Walnut Creek! We're glad to hear that our team was friendly and welcoming, and that you found the lounge area comfortable. We appreciate your feedback and look forward to serving you again in the future!

February 04, 2025

Fast service and thorough with suggestion of other repairs is needed and not pushy, Daveis nice and patient. More

by Yanyanlui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Report | Print
Feb 05, 2025 -

Diablo Subaru of Walnut Creek responded

Yanyanlui, we're delighted to hear that Dave provided you with fast and thorough service at Diablo Subaru of Walnut Creek. Thanks for sharing your experience!

February 03, 2025

Mason kept me informed throughout the entire service so process. Service took longer than was reasonable. More

by Tjtturner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Report | Print
Feb 04, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your feedback about your experience at Diablo Subaru of Walnut Creek. We're glad Mason kept you informed, but we're sorry to hear the service took longer than expected. We appreciate your patience and will work on improving our efficiency in the future!

February 03, 2025

Helpful staff. Facilitated a loaner while the car was being repaired. Timely updates during service period. More

by Crjohannsen@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne - Peter?
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Feb 04, 2025 -

Diablo Subaru of Walnut Creek responded

We're happy to hear that our team at Diablo Subaru of Walnut Creek provided helpful service and kept you updated throughout the process. Thank you for sharing your experience, and we're here if you need anything else!

February 02, 2025

Service department very helpful. I trust their advice and quality of maintenance work to keep my vehicle in good shape. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niclas
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Feb 03, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for trusting the service team at Diablo Subaru of Walnut Creek! We're glad to hear that our advice and maintenance work have met your expectations. We look forward to keeping your vehicle in top condition!

February 02, 2025

We have consistently been impressed with the service department. Mason is knowledgeable and friendly, Thanks’ More

by Amy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason in the Service Dept
Report | Print
Feb 03, 2025 -

Diablo Subaru of Walnut Creek responded

Amy, thank you for sharing your positive experience with our service department at Diablo Subaru of Walnut Creek! We're glad to hear Mason has been helpful and friendly. We appreciate your support!

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