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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.8
850 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 850 reviews

January 18, 2025

Scott is fantastic! Mike in finance is too. We are very pleased with our purchase and trade. More

by michaelweho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chamberlain and Mike in finance.
Jan 20, 2025 -

Diablo Subaru of Walnut Creek responded

Michaelweho, this is a fantastic review. Thanks from the entire team at Diablo Subaru of Walnut Creek! We hope you love your new car.

January 17, 2025

You need an elevator from servicing to where the customers sit. The stairs are dangerous for handicap people and the steep driveway is not an acceptable alternative. Also, you need chairs in your More

by Pattyclaney
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nicholas in servicing
Jan 17, 2025 -

Diablo Subaru of Walnut Creek responded

Pattyclaney, thank you for your feedback. We appreciate your suggestions and will certainly take them into consideration to improve the experience at Diablo Subaru of Walnut Creek. We're glad to hear that overall you find our dealership nice!

January 16, 2025

The sales reps were fantastic when I bought my car. The service attendants not so much. They did not have the same level of courtesy and attention, and I waited 2.5 hours only for them to tell me they More

by avera1395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Jan 17, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us at Diablo Subaru of Walnut Creek. We're glad to hear the sales team impressed you, but we're sorry about the inconvenience caused by our service department. Your feedback is valuable and will help us improve; please reach out if there's anything we can do to assist further! Kevin Parker - Assistant Service Manager - kparker@lithia.com

January 16, 2025

Our vehicle purchase experience was good right from the beginning. Our salesman , Terry, put us at ease by fielding and answering all our questions without pushing an agenda. More

by p51d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Rowan
Jan 17, 2025 -

Diablo Subaru of Walnut Creek responded

We're glad to hear that Terry made your vehicle purchase experience smooth and comfortable at Diablo Subaru of Walnut Creek. Thank you for sharing this positive feedback, and enjoy your new ride!

January 16, 2025

Service was as expected; Efficient, timely and very professional. I would recommend this dealership to anyone. More

by bkbray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names but they were good
Jan 17, 2025 -

Diablo Subaru of Walnut Creek responded

Bkbray, we're happy to hear that you had a positive experience with our team at Diablo Subaru of Walnut Creek. Thank you for recommending us!

January 16, 2025

Friendly staff , I made an appointment on Saturday for an early morning on Monday . I had an issue with an electrical wire to my alternator, that was connected to the wire harness. Instead of replacing the h More

by Dairlstokes67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Dave Ingland
Jan 17, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us! We're glad our team at Diablo Subaru of Walnut Creek could provide an honest and cost-effective solution. We appreciate the recommendation and are here whenever you need assistance in the future!

January 15, 2025

Good communication with rep and tec video. Service was handled in the time frame that was advise. More

by djerahian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Zuniga
Jan 15, 2025 -

Diablo Subaru of Walnut Creek responded

We can't thank you enough for the excellent review of Diablo Subaru of Walnut Creek, Djerahian!

January 15, 2025

Experience was great. Courteous professional knowledgeable and helpful staff. Good inventory to choose from. Well maintained and well managed dealership. Everything we’ve More

by What’s a valid screen name
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 15, 2025 -

Diablo Subaru of Walnut Creek responded

We're glad to hear that you had a great experience with our team at Diablo Subaru of Walnut Creek! It's wonderful knowing our staff and inventory met your expectations. Thank you for the positive feedback, and we look forward to serving you again in the future!

January 14, 2025

They are kind and patient every time I visit. I appreciate their flexibility and the ease of getting an appointment More

by gillian.thomas84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Jan 14, 2025 -

Diablo Subaru of Walnut Creek responded

Gillian, we're glad to hear that our team at Diablo Subaru of Walnut Creek has been accommodating and flexible during your visits. Thank you for sharing your experience with us!

January 14, 2025

Friendly and efficient. Car was completed in a timely manner and I am completely satisfied More

by ravennaomi07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens Justin Toleran
Jan 14, 2025 -

Diablo Subaru of Walnut Creek responded

Ravennaomi07, thank you for your business and your kind review! - The Diablo Subaru of Walnut Creek Team

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