
Diablo Subaru of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 850 reviews
You need an elevator from servicing to where the customers sit. The stairs are dangerous for handicap people and the steep driveway is not an acceptable alternative. Also, you need chairs in your customers sit. The stairs are dangerous for handicap people and the steep driveway is not an acceptable alternative. Also, you need chairs in your servicing department while customers wait for the service rep. to write up their report. Other than that your dealership is nice More
The sales reps were fantastic when I bought my car. The service attendants not so much. They did not have the same level of courtesy and attention, and I waited 2.5 hours only for them to tell me they The service attendants not so much. They did not have the same level of courtesy and attention, and I waited 2.5 hours only for them to tell me they don’t have the part I need and couldn’t tell me when they would receive it. I told them what parts were broken a week prior to the appointment but they only ordered two of the three parts. More
Our vehicle purchase experience was good right from the beginning. Our salesman , Terry, put us at ease by fielding and answering all our questions without pushing an agenda. beginning. Our salesman , Terry, put us at ease by fielding and answering all our questions without pushing an agenda. More
Friendly staff , I made an appointment on Saturday for an early morning on Monday . I had an issue with an electrical wire to my alternator, that was connected to the wire harness. Instead of replacing the h early morning on Monday . I had an issue with an electrical wire to my alternator, that was connected to the wire harness. Instead of replacing the harness the repaired it this could have been a very expensive fix. I appreciate the honesty of your Dealership. I highly recommend all to your business. Thanks again More
Experience was great. Courteous professional knowledgeable and helpful staff. Good inventory to choose from. Well maintained and well managed dealership. Everything we’ve Courteous professional knowledgeable and helpful staff. Good inventory to choose from. Well maintained and well managed dealership. Everything we’ve come to expect from Subaru! More