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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.8
852 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 852 reviews

March 25, 2025

Mason explained all that needed to be done on our Subaru Crosstrek . The mechanics did an awesome job, and we also appreciated the car wash! Thank you Mason & Diablo Subaru of WC! More

by Jane Fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Dave Ingland
Mar 25, 2025 -

Diablo Subaru of Walnut Creek responded

Jane, we're delighted to hear that Mason and the team at Diablo Subaru of Walnut Creek took great care of your Crosstrek. Thanks for sharing your positive experience with us!

March 25, 2025

Efrem was very polite and straight to the point about my vehicle. He explained everything very clearly…it was a pleasure dealing with him .. More

by andre.lepage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny or John or was it James , Dave Ingland
Mar 25, 2025 -

Diablo Subaru of Walnut Creek responded

We're happy to hear that Efrem provided clear and polite service at Diablo Subaru of Walnut Creek. It's wonderful knowing your experience was a pleasure, and we appreciate you sharing it with us!

March 24, 2025

Professional, efficient, and an overall relaxed atmosphere. Definitely recommend this place! My advisor was extremely friendly. More

by Spence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Parker
Mar 25, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for recommending Diablo Subaru of Walnut Creek! We're delighted to hear that your experience was professional and relaxed. Our team is always here to provide friendly service whenever you need it!

March 24, 2025

I purchased my previously owned Mercedes from Diablo Subaru several months ago. They offered me a service special for a maintenance check and oil change. The work was completed per their timeline and wi More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Mar 24, 2025 -

Diablo Subaru of Walnut Creek responded

Michael, we're delighted to hear that your experience with Diablo Subaru of Walnut Creek was smooth and satisfactory. Thank you for trusting us with your Mercedes' maintenance!

March 24, 2025

I am very happy with the Service Department. Eric Holmstedt provided an amazing customer service experience. Very friendly, gave detailed information on a timely basis. Armon Naima troubled shoo More

by C Hoskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmstedt 5 stars, Armon Naima 5 stars
Mar 25, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with Diablo Subaru of Walnut Creek. We're glad to hear that Eric and Armon provided excellent service in the Service Department, though we apologize for any inconvenience caused by the delay with your key fob order from our Sales Department. Your feedback is valuable, and we'll work on improving communication and follow-through to ensure a better experience next time. If there's anything else we can do for you, please let us know!

March 24, 2025

The service person was very nice and honest, explaining what needs to be done and the estimation. More

by yasuko.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Mar 25, 2025 -

Diablo Subaru of Walnut Creek responded

We're grateful to have you as a Diablo Subaru of Walnut Creek customer, YASUKO.MOORE. Thanks for the review!

March 23, 2025

Yes, and the people working are courteous and easy to talk to. I feel they care. More

by Acer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Mar 24, 2025 -

Diablo Subaru of Walnut Creek responded

We are so happy that our Diablo Subaru of Walnut Creek team delivered an excellent experience. Thank you, Acer!

March 23, 2025

Nice personal, Profesional they are honest they tell you what needs to be repair nothing else More

by meminjaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Mar 24, 2025 -

Diablo Subaru of Walnut Creek responded

There is nothing better than a great review. Thanks for giving Diablo Subaru of Walnut Creek your business, Meminjaime!

March 23, 2025

Great service department. Knowledgeable people. Niclas was my service advisor. All in all it was a very good experience. More

by Subyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niclas
Mar 24, 2025 -

Diablo Subaru of Walnut Creek responded

Subyguy, we're delighted to hear that our service team at Diablo Subaru of Walnut Creek provided you with a great experience. Thank you for sharing your feedback!

March 22, 2025

The personal care is excellent. I put faith in the staff and technicians behind the scene. More

by Sjamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Mar 24, 2025 -

Diablo Subaru of Walnut Creek responded

We are so happy that our Diablo Subaru of Walnut Creek team delivered an excellent experience. Thank you, Sjamison!

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