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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.8
859 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 859 reviews

January 10, 2025

I took my car in for a return service. I had an electrical/battery issue with the car, and that was originally fixed, then the problem recurred a week or two later. Despite a large number More

by Lorenzo Bavoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niclas Haritos, Dave Ingland
Jan 13, 2025 -

Diablo Subaru of Walnut Creek responded

Lorenzo, we're delighted to hear that our team at Diablo Subaru of Walnut Creek was able to exceed your expectations and resolve the issue promptly. Thank you for sharing your experience with us!

January 08, 2025

Excellent customer service. They kept me informed throughout the process. Kevin also did his best to make sure all of my needs were met while also being aware of keeping costs m More

by andrewkolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Parker
Jan 09, 2025 -

Diablo Subaru of Walnut Creek responded

We're glad to hear that Kevin and the team at Diablo Subaru of Walnut Creek provided excellent service and kept you informed throughout your visit. Thank you for sharing this positive feedback, we appreciate it!

January 08, 2025

Always an easy and well received experience at Diablo Subaru. Plan to continue bringing my business to this dealership. More

by raquelmata4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Jan 09, 2025 -

Diablo Subaru of Walnut Creek responded

We're pleased to hear that you consistently have a positive experience at Diablo Subaru of Walnut Creek! Thank you for your continued support, and we look forward to serving you again in the future.

January 07, 2025

The technicians at Diablo Subaru are very thorough. The service reps are always very conscientious. More

by susannatuttapanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niklas
Jan 08, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you, Susannatuttapanna, for stopping by to leave Diablo Subaru of Walnut Creek a wonderful review!

January 06, 2025

Sservice and experience with Kevin was exceptional and above and beyond satisfactory. I will be looking to schedule our service with you specifically in the future. Happy New Year. More

by cahmmonsense
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Dave Ingland
Jan 07, 2025 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that Kevin provided exceptional service at Diablo Subaru of Walnut Creek! Thank you for choosing us, and we look forward to assisting with your future service needs. Happy New Year!

January 04, 2025

Your Service process from greeting at drop-offs to pick-up is smooth flowing. Your staff is very efficient, knowledgeable and professional. Kudos to your great team! More

by EJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 06, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for the kind words! We're happy to hear that our team at Diablo Subaru of Walnut Creek provided a smooth and professional service experience. We appreciate your support and look forward to serving you again!

January 04, 2025

Great service every time. I’ve had multiple Subarus serviced here and bought my current one. All around a great place. More

by phillip.bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Jan 06, 2025 -

Diablo Subaru of Walnut Creek responded

Phillip, we're delighted to hear that you've consistently had great experiences with us at Diablo Subaru of Walnut Creek. Thank you for your continued trust and support!

January 04, 2025

I’ve taken my vehicle to Diablo Subaru of Walnut Creek since we’ve purchased it there. Their service has treated us well, especially since we’ve had Mason Juergens guide our vehicle service needs. Thank More

by agonzo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Jan 06, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for your continued trust in Diablo Subaru of Walnut Creek! We're delighted to hear that Mason has been providing excellent and consistent service. We appreciate your kind words and look forward to serving you again!

December 31, 2024

I would recommend to make an appointment even for an oil change, you will save yourself at least an hour or more by doing so. More

by Jdot84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Jan 02, 2025 -

Diablo Subaru of Walnut Creek responded

We appreciate your feedback at Diablo Subaru of Walnut Creek. Safe travels on the road ahead!

December 30, 2024

Excellent service from Mason, thorough, friendly, competent. Service was completed timely, with a clear explanation. More

by stays72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Jeurgens
Dec 31, 2024 -

Diablo Subaru of Walnut Creek responded

We're glad to hear that Mason provided excellent service at Diablo Subaru of Walnut Creek! It's great to know everything was completed on time and explained clearly. Thank you for sharing your experience with us!

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