Diablo Subaru of Walnut Creek

Mason was extremely attentive and helpful, I make sure to book with him every time I come in! He’s hands down the best book with him every time I come in! He’s hands down the best More

Everyone is polite and friendly. I especially loved working with Mason in the service department. He went far and above to do an excellent job. I would like to work with him every ti I especially loved working with Mason in the service department. He went far and above to do an excellent job. I would like to work with him every time I come in. Thank you, Carol mccarl More

Easy to work with, kind and honest sales people. Drove 80miles to the dealership cause they had the car I wanted Drove 80miles to the dealership cause they had the car I wanted More

This location has a great selection. When they did not have the Cole I wanted they got in 24 hrs. They were very customer focused and answered our questions This is the second car that w When they did not have the Cole I wanted they got in 24 hrs. They were very customer focused and answered our questions This is the second car that we have gotten from them. Perry Adona helped us this time and he was great. More

Great customer service! Smooth process with making an appointment and efficient and professional staff! Very happy with the advisor who makes the experience a positive one! Smooth process with making an appointment and efficient and professional staff! Very happy with the advisor who makes the experience a positive one! More

They are always professional, give good advice and the waiting area is nice. Thank you waiting area is nice. Thank you More

It was easy to schedule a service appointment online. Reminder messages about the appointment were helpful, and so was the Lyft transportation provided. Updates about the car's status were sent frequentl Reminder messages about the appointment were helpful, and so was the Lyft transportation provided. Updates about the car's status were sent frequently, even with pictures of proposed repairs and a link for approval. When a repair took longer than expected because parts were not readily available, a loaner car was provided. The major maintenance checkpoint was quite expensive but they also found a nail in my tire and some brake issues, so I am grateful to have a safe and reliable vehicle now. A special shout out to Shyanne who was really great to work with. When my phone sent her an accidental text a few days after my service appointment saying "call me ASAP", she even called to make sure I was ok! Thank you. More

Mason has been our service advisor since we purchased our Outback in September 2020, and he's been nothing short of terrific, always taking great care of us and making sure of the same for our car. Mason exe Outback in September 2020, and he's been nothing short of terrific, always taking great care of us and making sure of the same for our car. Mason exemplifies what a great employee should be, representing Subaru and the dealership, and sharing the love with customers like us. Thanks, Mason! More

The service was excellent and my service agent Cheyanne was so kind. Greeted me with a smile and closed out my business in the same manner. 5 stars. was so kind. Greeted me with a smile and closed out my business in the same manner. 5 stars. More

A first rate experience! Our sales advisor, Terry Rowan, was patient and generous with his time. He answered every question and took care of every detail. We would strongly r Our sales advisor, Terry Rowan, was patient and generous with his time. He answered every question and took care of every detail. We would strongly recommend Diablo Subaru to our friends and neighbors, to anyone interested in excellent purchaser support in a first-class environment with an excellent product. More