Diablo Subaru of Walnut Creek

I think because we titrated between consumer reports car sales assistance and our sales person at Diablo, it created conflicts behind the scenes. Our salesman was suddenly incommunicado and in possession of sales assistance and our sales person at Diablo, it created conflicts behind the scenes. Our salesman was suddenly incommunicado and in possession of the keys to our car? Sales staff told us he was having a mental health crisis?? What?!! We had to assert what staff had to do to complete the sale - it was unpleasant and contentious, but we prevailed. What a way to buy a car. Diablo could use our scenario in trainings for staff. I would be happy to participate! More

Great service. Car returned in pristine condition. Did take longer than predicted due to many customers. Car returned in pristine condition. Did take longer than predicted due to many customers. More

These guys were very honest, informative, and they listened to my questions carefully. They were able to fit the type of vehicle I needed based on my user requirements. listened to my questions carefully. They were able to fit the type of vehicle I needed based on my user requirements. More

From the moment we walked into the showroom to the time we drove off with our new car, the process was seamless. Friendly staff made the time fly by! we drove off with our new car, the process was seamless. Friendly staff made the time fly by! More

Our sales representative was not interested to help us at all from the beginning. After we purchased the car, he became nice and treated us as a person.We stayed in the store for almost 8 hours. at all from the beginning. After we purchased the car, he became nice and treated us as a person.We stayed in the store for almost 8 hours. More

If you want to get talked down on by the financing department and get your calls ignored and sent to voice mail for weeks on end with no response this is the dealership to go to. 2 stars instead of department and get your calls ignored and sent to voice mail for weeks on end with no response this is the dealership to go to. 2 stars instead of 1 because the only people at this dealership who aren’t greedy spineless lizards are the people at the parts and service who genuinely treat customers with respect. More

Fast and efficient with good communications and accurate description of what would happen.... time taken was what was predicted description of what would happen.... time taken was what was predicted More

We purchased our Subaru Outback back in 2017. Since that time, we have had no problems with our vehicle. The service folks have always been very helpful, explained the service needed and took g Since that time, we have had no problems with our vehicle. The service folks have always been very helpful, explained the service needed and took good care of our car. More

There was one little issue but overall I was very satisfied A big thank you for those people involved in my purchase. satisfied A big thank you for those people involved in my purchase. More

Very helpful. Very friendly and easy to work way. I recommend this dealership to anyone wanting to purchase a new vehicle. Very friendly and easy to work way. I recommend this dealership to anyone wanting to purchase a new vehicle. More