Diablo Subaru of Walnut Creek

The salesperson gave us a quote and proceeded to take 3 days to get the loan information approved. Then he sold the car to someone else, without telling us but still requested verification of income. Bait days to get the loan information approved. Then he sold the car to someone else, without telling us but still requested verification of income. Bait and switch. Really terrible customer service and not a trustworthy dealership. More

Very good service, personable, very knowledgeable in all aspects of my new Subaru. They go out of there way to make sure you are very satisfied with there service. aspects of my new Subaru. They go out of there way to make sure you are very satisfied with there service. More

Service was all I needed and the person I dealt with, James, was very helpful and friendly. I cam for a recall, but they also helped update my map info. James, was very helpful and friendly. I cam for a recall, but they also helped update my map info. More

Troy was very helpful in our car buying experience. Very patient in explaining the new car functions during delivery. He was kind and patient in repeating several features and items on the new car. patient in explaining the new car functions during delivery. He was kind and patient in repeating several features and items on the new car. More

As always service was excellent. All were friendly, professional and completely provided good service. I was told it would take between one and two hours. I was finished in 1 hour and 45 minutes professional and completely provided good service. I was told it would take between one and two hours. I was finished in 1 hour and 45 minutes More

We came in to purchase an Outback. We had an absolutely wonderful experience with everyone there. Super easy and positive experience! Wayne greeted us immediately and was very kind and helpful - not “sales wonderful experience with everyone there. Super easy and positive experience! Wayne greeted us immediately and was very kind and helpful - not “sales-y” at all. He accommodated our needs without hesitation when I changed my mind repeatedly on what I wanted. He was able to discount things and overall had a wonderfully calm and kind energy to him. I have already recommended him to my neighbor, who owns a Subaru that she wants to trade in and upgrade. She did not care for Livermore Subaru and will be contacting Wayne specifically at Diablo Subaru. He was exceptionally thorough and did not engage in useless small-talk, which is something I can’t stand! He is a very good salesman. We met with Juanito for finance and I greatly enjoyed him. He has very honest and positive, upbeat energy, and took extremely good care of us. He seems to enjoy his job very much, which speaks very highly of the dealership and overall management. You can tell when employees are well cared for, especially in the sales industry. I will definitely be recommending others to Diablo Subaru, and to Wayne and Nusnito specifically. More

My experience could not have been better. I would recommend Diablo Subaru in Walnut Creek CA to anyone who is interested in purchasing or servicing their vehicle recommend Diablo Subaru in Walnut Creek CA to anyone who is interested in purchasing or servicing their vehicle More

Jessica made the entire experience easy, from her first email response to my True Car inquiry to when I drove my new car off the lot. She provided a very fair price and was responsive to my questions even email response to my True Car inquiry to when I drove my new car off the lot. She provided a very fair price and was responsive to my questions even post-sale. More

Excellent service and friendly staff. Can't get better than these folks! Purchase experience was very good as have been every service since. Thanks Diablo Subaru ! than these folks! Purchase experience was very good as have been every service since. Thanks Diablo Subaru ! More

I would come back to this dealer for service Basma Khan at service dept, made sure everything went real smooth, keep It up Basma Khan! Thanks! at service dept, made sure everything went real smooth, keep It up Basma Khan! Thanks! More