
Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Excellent James Oh, my service advisor was great. Communicated regularly with regard to the status of my vehicle. Was knowledgeable, courteous, and extremely pl James Oh, my service advisor was great. Communicated regularly with regard to the status of my vehicle. Was knowledgeable, courteous, and extremely pleasant to work with. More
Fast. Friendly. Service. All the service folks were professional and friendly. My car was picked up from my home and delivered back; I received a progress report midway and found the entire process ver professional and friendly. My car was picked up from my home and delivered back; I received a progress report midway and found the entire process very efficient and convenient. Also appreciated the complimentary disinfecting treatment they performed. Thank you! More
Service was completed quickly & for the estimated cost. Service representative clearly explained mechanic’s findings, the work performed, & recommendations. She “went the extra mile” to ensure my satisfa Service representative clearly explained mechanic’s findings, the work performed, & recommendations. She “went the extra mile” to ensure my satisfaction. More
The service side gave us fast and courteous service. The facilities were clean. Check in was fast. They gave us back our vehicle an hour earlier than expected. facilities were clean. Check in was fast. They gave us back our vehicle an hour earlier than expected. More
Basma was very helpful and kept me updated on progress if service. Thank you very much. Only recommendation is to put the sun shades up outside for folks that wait. service. Thank you very much. Only recommendation is to put the sun shades up outside for folks that wait. More
Came in for our yearly inspection and oil change, the service was quick, easy and hospitality was 100% We we’re out the door within the hour that was promised. thanks Basma! service was quick, easy and hospitality was 100% We we’re out the door within the hour that was promised. thanks Basma! More
James, was friendly, knowledgeable, efficient and helpful. I appreciated the appointment reminder and communication. Masks were worn by all employees and car seat and steering wheel were covered in p helpful. I appreciated the appointment reminder and communication. Masks were worn by all employees and car seat and steering wheel were covered in plastic. More
The Subaru cross trek is in perfect shape with the extras I wanted and at a very good price. This is my first Subaru and I expect it will last a long time! I wanted and at a very good price. This is my first Subaru and I expect it will last a long time! More
The whole service crew, starting with service advisor Bernard Bondic, performed quality service expertly, courteously, efficiently, and in a timely manner. The facility is clean & the wait room is comfo Bernard Bondic, performed quality service expertly, courteously, efficiently, and in a timely manner. The facility is clean & the wait room is comfortable. Everyone followed safety procedures in this time of Covid virus. More
I bought my Outback at Diablo Subaru and always take it there for service. The Sales and Service staff have always been friendly, knowledgeable and efficient. My experiences with them have always been posi there for service. The Sales and Service staff have always been friendly, knowledgeable and efficient. My experiences with them have always been positive. I highly recommend Diablo Subaru. More