Diablo Subaru of Walnut Creek

Regular Service I have always had my car serviced here and I am totally satisfied. This was a regular service while I waited. The service specialist was courteous and I have always had my car serviced here and I am totally satisfied. This was a regular service while I waited. The service specialist was courteous and professional and kept me informed of everything that was going on. He is supposed to send me an e-mail informing me of other work that needs to be done on my car. I am anxiously waiting for it so that I can schedule another service. More

convenient and easy Eric was friendly, efficient, and a pleasure to work with. I hope all my future dealings with Subaru will be as painless as this one. Eric was friendly, efficient, and a pleasure to work with. I hope all my future dealings with Subaru will be as painless as this one. More

Excellent Service While the rate and cost for the service were higher than expected and more than the local mechanics, the customer service and speed of work was top no While the rate and cost for the service were higher than expected and more than the local mechanics, the customer service and speed of work was top notch! More

Great Customer Service I didn't have a service appointment, but that morning realized that my headlight had burned out again. Linda in the service department took care of me I didn't have a service appointment, but that morning realized that my headlight had burned out again. Linda in the service department took care of me immediately and I was quickly on my way. More

Pleasant, professional and efficient One of the most pleasant service experiences I have ever had. All employees were prompt, courteous and friendly. Loved the waiting area! Thank you, S One of the most pleasant service experiences I have ever had. All employees were prompt, courteous and friendly. Loved the waiting area! Thank you, Suburu More

Service date 1.16.18 Great staff, newly remodeled service area, much more convenient and organized. Car was ready on time. Parking area has been improved as well. Have rec Great staff, newly remodeled service area, much more convenient and organized. Car was ready on time. Parking area has been improved as well. Have recommended this dealership to other Subaru owners. More

60000 mike tuneup Great service. Courteous and friendly. Wish the shuttle went into Benicia; would pay extra for it. Expensive for the work done. Good explanation o Great service. Courteous and friendly. Wish the shuttle went into Benicia; would pay extra for it. Expensive for the work done. Good explanation of work done. More

Great customer service Had missed my service appointment the day before But they were able to fit me in to there schedule, Met with Nick he explained everything for me ! Ser Had missed my service appointment the day before But they were able to fit me in to there schedule, Met with Nick he explained everything for me ! Service did not take as long as I though it would ! Then he bought my Subaru to meet me up stairs witch was a big relief to because I walk with a Cain . Thank you Nick and nice talking to Mo. LOVE my Subaru Outback and Love Diablo Subaru of Walnut Creek !!! :-) Rich Harness. More

Great service The staff here goes above and beyond. Very friendly and knowledgeable. They seem to really want to please the customer.Was not allowed to submit this The staff here goes above and beyond. Very friendly and knowledgeable. They seem to really want to please the customer.Was not allowed to submit this without it being 25 words long so I’m just adding that to make the word count More

30K Service As usual everyone I interacted with was pleasant, very helpful, respectful and answered all of my questions. That has been the case since I bought the As usual everyone I interacted with was pleasant, very helpful, respectful and answered all of my questions. That has been the case since I bought the car 2 1/2 years ago. More