
Diablo Subaru of Walnut Creek
Walnut Creek, CA
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low pressure, stream lined I found it very easy to work with the people at Diablo Subaru. They were all very friendly and professional. They were very knowledgeable about the ca I found it very easy to work with the people at Diablo Subaru. They were all very friendly and professional. They were very knowledgeable about the car I was looking at. More
Service maintenance High marks for customer service at the WC location, but I would like to relay the fact that every time we book our service/maintenance appointments on High marks for customer service at the WC location, but I would like to relay the fact that every time we book our service/maintenance appointments online it is NEVER reflected on the system used at the servicing center. This happens all the time and am not sure why. Also, the new waiting area is lovely - it would be even better if the seating area had a place to charge our phones! Again, great service and we continue to be happy Subaru owners. More
Great Experience I am pleased to say that I have had a wonderful experience with the staff and service at Diablo Subaru of Walnut Creek. From Elyes Chebbi in sales, to I am pleased to say that I have had a wonderful experience with the staff and service at Diablo Subaru of Walnut Creek. From Elyes Chebbi in sales, to Eric Foltz in the service department, everyone has been professional and accommodating. I would definitely refer my friends and family here. I would have to say they go above and beyond to make a customer happy. More
Sales Yoni was very professional and helped with one small problem. There was no pressure. He explained all the features of the outback that i bought Yoni was very professional and helped with one small problem. There was no pressure. He explained all the features of the outback that i bought More
Service Brought car in for scheduled maintenance and always receive excellent service. Car was ready before promised time. Since car washing crew was at lu Brought car in for scheduled maintenance and always receive excellent service. Car was ready before promised time. Since car washing crew was at lunch when I came to pick up car Nick went above what was expected and washed the car himself. Great customer service. Thank you Nick!!! More
They did the work Just average staff nothing extraordinary. They did the work needed. I Was the only one There when I dropped off my car but still waited 3 min. While t Just average staff nothing extraordinary. They did the work needed. I Was the only one There when I dropped off my car but still waited 3 min. While they organized other paperwork and what ever else they felt was more important then the customer that was there. More
Another Subaru This is my 3rd Outback I leased from Diablo and not only do I like the car, the service of the sales staff and management was great. Aaron and Ken's This is my 3rd Outback I leased from Diablo and not only do I like the car, the service of the sales staff and management was great. Aaron and Ken's help make my buying experience pleasant and they are the main reason I keep coming back. More
Hassle free David was knowledgeable about all the features of the various Outbacks we were considering. He is definitely a Subaru enthusiast! It was great to ha David was knowledgeable about all the features of the various Outbacks we were considering. He is definitely a Subaru enthusiast! It was great to have his help when deciding which car to order and eventually purchase. More
Great Buying Experience Purchased 2016 Forester through Costco Auto Program. Everyone at dealership was courteous and professional. Process was clear and straightforward. Purchased 2016 Forester through Costco Auto Program. Everyone at dealership was courteous and professional. Process was clear and straightforward. Facility was modern. Nice waiting area with big screen TV. Restrooms were clean. Only downside was driving to Walnut Creek from South bay More
Excellent!! Nick was fantastic. As others have noted, he was prompt, very informative and efficient. He kept me updated on status of my vehicle. Due to unforesee Nick was fantastic. As others have noted, he was prompt, very informative and efficient. He kept me updated on status of my vehicle. Due to unforeseen circumstances, the time frame exceeded the estimated time originally noted. Nick was really on top of it and helped make our wait more pleasurable. The Staff as a whole was wonderful as well. Thanks Diablo Subaru. More