Diablo Subaru of Walnut Creek

They did the work Just average staff nothing extraordinary. They did the work needed. I Was the only one There when I dropped off my car but still waited 3 min. While t Just average staff nothing extraordinary. They did the work needed. I Was the only one There when I dropped off my car but still waited 3 min. While they organized other paperwork and what ever else they felt was more important then the customer that was there. More

Another Subaru This is my 3rd Outback I leased from Diablo and not only do I like the car, the service of the sales staff and management was great. Aaron and Ken's This is my 3rd Outback I leased from Diablo and not only do I like the car, the service of the sales staff and management was great. Aaron and Ken's help make my buying experience pleasant and they are the main reason I keep coming back. More

Hassle free David was knowledgeable about all the features of the various Outbacks we were considering. He is definitely a Subaru enthusiast! It was great to ha David was knowledgeable about all the features of the various Outbacks we were considering. He is definitely a Subaru enthusiast! It was great to have his help when deciding which car to order and eventually purchase. More

Great Buying Experience Purchased 2016 Forester through Costco Auto Program. Everyone at dealership was courteous and professional. Process was clear and straightforward. Purchased 2016 Forester through Costco Auto Program. Everyone at dealership was courteous and professional. Process was clear and straightforward. Facility was modern. Nice waiting area with big screen TV. Restrooms were clean. Only downside was driving to Walnut Creek from South bay More

Excellent!! Nick was fantastic. As others have noted, he was prompt, very informative and efficient. He kept me updated on status of my vehicle. Due to unforesee Nick was fantastic. As others have noted, he was prompt, very informative and efficient. He kept me updated on status of my vehicle. Due to unforeseen circumstances, the time frame exceeded the estimated time originally noted. Nick was really on top of it and helped make our wait more pleasurable. The Staff as a whole was wonderful as well. Thanks Diablo Subaru. More

Routine service After pulling up to the service entrance on time for my appointment, a couple minutes later another customer pulled up beside me. After we both waited After pulling up to the service entrance on time for my appointment, a couple minutes later another customer pulled up beside me. After we both waited a few minutes they took care of the customer who arrived after I did which was very annoying as I waited another ten minutes until they were done checking him in! Pay attention! More

Excellent service Nick was prompt, friendly, informative, and efficient. The service was performed in a timely fashion. I have no complaints and would return again. Th Nick was prompt, friendly, informative, and efficient. The service was performed in a timely fashion. I have no complaints and would return again. Thank you! More

Good, but long wait I felt well taken care of by the service staff. My oil change and tire rotation took close to 2.5 hrs though, so I feel like it could have been a bit I felt well taken care of by the service staff. My oil change and tire rotation took close to 2.5 hrs though, so I feel like it could have been a bit faster. More

Great service All the staff treated me like family! I had a bad expirence with sales, but the service department treated me with the upmost respect! Very impressed All the staff treated me like family! I had a bad expirence with sales, but the service department treated me with the upmost respect! Very impressed More

Awesome experience again at Diablo Subaru I had another amazing experience at Diablo Subaru! Mo Jammal was so helpful and answered all my questions! He helped so much and it felt incredible I had another amazing experience at Diablo Subaru! Mo Jammal was so helpful and answered all my questions! He helped so much and it felt incredible to drive my new 2018 Subaru Legacy home! Thank you so much Mo and everyone at Diablo Subaru! More