
Diablo Subaru of Walnut Creek
Walnut Creek, CA
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My service advisor Niclas Haritos is very reliable, honest, and is "customer-oriented". Similarly, the service technician Aivan was professional and has a "can do" attitude. Needless to say, the servic honest, and is "customer-oriented". Similarly, the service technician Aivan was professional and has a "can do" attitude. Needless to say, the service manager Kevin Parker was also professional and is friendly. Altogether, they are a definite asset to LITHIA Diablo Subaru of Walnut Creek in particular and also to the Subaru company in general. My hat's off to all of them. More
Excellent service and always completed within the estimated time given by the associate. Video provided by the technician is great information. estimated time given by the associate. Video provided by the technician is great information. More
My service representative Shyanne was extremely helpful. She explained the work that needed to be done on our car and was very kind and helpful. I appreciated her taking the time to check that I could get She explained the work that needed to be done on our car and was very kind and helpful. I appreciated her taking the time to check that I could get a loaner car and one that was not oversized. The work on the car was even completed sooner than was expected. More
Eric Holmstedt was my service advisor. Great communication and friendly service. Overall a great dealership with friendly, professional staff. Great communication and friendly service. Overall a great dealership with friendly, professional staff. More
I’ve only been here for vehicle service, and each time, Eric has taken great care of me. He provides excellent customer service, is highly knowledgeable, and thoroughly explains everything to me. He always Eric has taken great care of me. He provides excellent customer service, is highly knowledgeable, and thoroughly explains everything to me. He always ensures that I’m taken care of and that all my questions and concerns are addressed. While waiting for my vehicle, I spent some time upstairs talking to the sales team, specifically Ladd and Scott, and they were all really friendly. They shared insights about the features on my 2023 Subaru Ascent and mentioned how Subaru now leads in dependability and durability, surpassing Toyota. It made me even happier with my decision to own one More