
Diablo Subaru of Walnut Creek
Walnut Creek, CA
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a quick fix. Jimmy was able to find out what was wrong with my car and fixed it quickly. Staff who gave me rides home and back to Walnut Creek were very friendly. Jimmy was able to find out what was wrong with my car and fixed it quickly. Staff who gave me rides home and back to Walnut Creek were very friendly. More
A car purchase without any pain! Diablo Subaru is a dealership that is really personable and accommodating. We started our conversation with Diablo Subaru in 2014 after leasing a 201 Diablo Subaru is a dealership that is really personable and accommodating. We started our conversation with Diablo Subaru in 2014 after leasing a 2013 Honda CRV. We really liked the CRV, but wanted safety features that Honda didn't offer (Blind Spot side mirrors and front end crash protection). After the lease period was over. We continued our conversation with Diablo Subaru focusing on getting a Forester to start with and then moved up to the Outback with more safety features and a lot of equipment that came standard on the Limited model. Through all of this dialog we met much of the Diablo Subaru sales staff; Dionysios, Mo, Eric, all very helpful, knowledgeable and patient with our flipping back and forth between models and features, test drives and different purchasing arrangements (whether to trade-in our CRV or sell it privately). It felt totally comfortable with no pressure. Our 2017 Subaru Outback Limited is a joy! And, the time, once our decision was made seemed very short compared to many new car purchases I've made over the years. Thanks to the entire staff at Diablo Subaru from both Marilyn and myself. More
Excellent customer service I bought an Impreza last February and Legacy recently at Diablo Subaru. First & second time we purchased a Subaru, really good quality cars. Dionysios I bought an Impreza last February and Legacy recently at Diablo Subaru. First & second time we purchased a Subaru, really good quality cars. Dionysios easy to deal with appreciate his help. More
Quick and complete In addition to the routine servicing, two minor recall issues were resolved. Cost was reasonable. In order to comply with a 25 word minimum, I have ad In addition to the routine servicing, two minor recall issues were resolved. Cost was reasonable. In order to comply with a 25 word minimum, I have added some words. More
Diablo Subaru Oil Chnage 7/2016 Fast and efficient oil change experience, even with the on-going construction. I was not offered the usual car wash but the car didn't need it and I Fast and efficient oil change experience, even with the on-going construction. I was not offered the usual car wash but the car didn't need it and I suspect the construction makes this operation less convenient. More
Regular service and software recall Jorge was my Service Rep and he was fantastic. He was professional, knowledgeable and friendly. The work was completed in even less time than I expec Jorge was my Service Rep and he was fantastic. He was professional, knowledgeable and friendly. The work was completed in even less time than I expected. This was my first trip to Diablo Subaru and I am happy I found such a terrific dealership. More
Great Experience! I had a great experience from start to finish with Diablo Subaru. The team there, and particularly Dion, was responsive, polite, well-informed, and a I had a great experience from start to finish with Diablo Subaru. The team there, and particularly Dion, was responsive, polite, well-informed, and a pleasure to work with. I anticipate being a return customer. More
Super service Gino was very helpful, I would highly recommend working with him and the dealership. Service was great. Helpful, and not pushy. I would buy another ca Gino was very helpful, I would highly recommend working with him and the dealership. Service was great. Helpful, and not pushy. I would buy another car from them. More
Great experience No pressure sales, very good experience. Car was reasonably priced. Prior to arriving, we stopped at a large Honda dealership in Concord and after bei No pressure sales, very good experience. Car was reasonably priced. Prior to arriving, we stopped at a large Honda dealership in Concord and after being hounded several times asked if a particular car could be unlocked so we could look at the interior---LOOK inside. The salesman insisted we give him our ID's, phone #'s & address. We questioned this and said we only want to look inside. He insisted and wouldn't unlock the car. Needless to say, we left and a couple of hours later purchased a wonderful Subaru Outback from Diablo Subaru - CASH. Customer service is still alive and that's where we will shop & support business. Thank you Diablo Subaru for being professional, honest & valuing what's truly important. More
Great service. The team always tries to cover for each other. I am please that they replaced the engine when it burned too much oil. Most dealers wouldn't do that. The team always tries to cover for each other. I am please that they replaced the engine when it burned too much oil. Most dealers wouldn't do that. More