Diablo Subaru of Walnut Creek

Oil Change & General Evaluation Comfortable lounge area, there were no greasy hand-prints on the car, there were no oil drips in the engine compartment, everything was looked at by t Comfortable lounge area, there were no greasy hand-prints on the car, there were no oil drips in the engine compartment, everything was looked at by the mechanic as requested, the service advisor explained the conclusions. I E-mailed the service advisor some additional questions, and he E-mailed me back with answers. The prices were as expected from an automobile dealership. The outside of the car was washed very well, but the inside was not vacuumed like I noticed other cars were. More

Routine service Employees were very helpful. However, I was told that scratch marks on the side of my 2014 Forester would be erased with a rubbing compound, but they Employees were very helpful. However, I was told that scratch marks on the side of my 2014 Forester would be erased with a rubbing compound, but they are still there. More

Painless Buying Experience This was a very easy buying experience. Abdalla was knowledgable, easy going, personable and patient. Gino was direct and gave me a good price and tow This was a very easy buying experience. Abdalla was knowledgable, easy going, personable and patient. Gino was direct and gave me a good price and toward the end of the deal, matched an even better price from another dealer. More

No fuss purchase I liked that there wasn't a hard sell and agreeing a price was done without fuss. The only downside was the length of time it took to just pay for the I liked that there wasn't a hard sell and agreeing a price was done without fuss. The only downside was the length of time it took to just pay for the car and go. I've never gotten out of any dealership in less than 3hrs. More

Excellent sales and service! Best experience I've ever had buying a car. Adam made it easy, fast, and fair. the first scheduled service was also fast and free, and they even cle Best experience I've ever had buying a car. Adam made it easy, fast, and fair. the first scheduled service was also fast and free, and they even cleaned my car after my cross country 6000+ mile trip. I will drive out of my way to get service here. More

excellent sales staff they were very patient with my elderly mother and brought the paperwork to the house for our signatures. they answered all our questions and gave us a they were very patient with my elderly mother and brought the paperwork to the house for our signatures. they answered all our questions and gave us a good price More

Pain-free Purchase at a Fair Price Adam was wonderful. He held our hands through the process and enabled us to be confident in our decision and trust that the price agreed was fair. Adam was wonderful. He held our hands through the process and enabled us to be confident in our decision and trust that the price agreed was fair. More

Painless Experience This dealership seems to value its customer relationships and makes every effort to provide a good experience when buying a car. We found the process This dealership seems to value its customer relationships and makes every effort to provide a good experience when buying a car. We found the process straightforward and painless, without any big sales push for add-ons and warranty packages, and everyone in the dealership was very helpful and pleasant. More

FAIR AND ON TIME Service was spelled out and followed and on time. So I feel I received what I was paying for, which is nice when dealing with auto service Service was spelled out and followed and on time. So I feel I received what I was paying for, which is nice when dealing with auto service More

Painless Car Buying Experience I used the USAA car buying service, which sent out emails to 3 Subaru dealers, including Diablo. I actually got a lower quote from another dealer. W I used the USAA car buying service, which sent out emails to 3 Subaru dealers, including Diablo. I actually got a lower quote from another dealer. When I contacted Diablo Subaru to verify they quoted me for the right car, options, & accessories, they agreed to match the other quote without having to negotiate any further. All of the people I spoke with at Diablo were always friendly and helpful. More