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Diamond Buick GMC of Alexandria
Alexandria, MN
120 Reviews
Joel Krusemark, Owner of Diamond Buick GMC, has been in the industry for over three decades. His passion has only grown over the years as he’s watched the industry grow and change to better suit Minnesota drivers. At Diamond Buick GMC, we talk a lot about the “Diamond Difference.” To Joel, a large piece of the “Diamond Difference” is being able to share his success with organizations in the community. As a retired volunteer firefighter, he still supports the local Fire Departments and student organizations that promote the growth of local volunteer fire departments. It’s just one more way in which Diamond Buick GMC makes the Diamond Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 120 reviews
April 04, 2026
There was great communication and follow up on a few issues. Very friendly, not pushy. issues. Very friendly, not pushy. More
by pattifactor
Verified CustomerEmployees Worked With
April 04, 2026
Initial experience was fine, overall not great. Ultimately they are really only interested in their bottom line and profitability. Customer service is lacking. Ultimately they are really only interested in their bottom line and profitability. Customer service is lacking. More
by jakob_campbell
Employees Worked With
April 01, 2026
Diamond Buick GMC handled my service quickly and with friendly customer service. We will continue to bring our SUV back here for service work. friendly customer service. We will continue to bring our SUV back here for service work. More
by joshwentzel27
Employees Worked With
None. Service work only
March 31, 2026
Our service appointment for our vehicle was smooth, fast and timely. Casey had us in and out of there in no time. Will be coming back for the great service! and timely. Casey had us in and out of there in no time. Will be coming back for the great service! More
by njlenz
Employees Worked With
Casey Hammerback
March 31, 2026
Great service department! Service writers are very customer oriented. The mechanics have always done a professional job. Service writers are very customer oriented. The mechanics have always done a professional job. More
by Doug E
Employees Worked With
Have not worked with any sales staff.
March 30, 2026
I liked the sales team, but the service team is even better. First class. One technician skipped his lunch to fix my flat tire. I will be back better. First class. One technician skipped his lunch to fix my flat tire. I will be back More
by markm25
Employees Worked With
March 30, 2026
I always get fast smooth service at Diamond Buick GMC. Casey in the service department is always on top of my needs. Great Job!!! Casey in the service department is always on top of my needs. Great Job!!! More
by rileykirk52
Employees Worked With
March 30, 2026
Best Service department in the business. The entire staff are friendly and they save you money when they can. Very transparent and professional The entire staff are friendly and they save you money when they can. Very transparent and professional More
by gritcoachwise
Employees Worked With
Other Employees :
Jasen
March 30, 2026
Brought my Acadia in for an oil change. Pulled right into garage.They grabbed the car right away and I was out the door quickly! Pulled right into garage.They grabbed the car right away and I was out the door quickly! More
by dbaker40854
Employees Worked With
March 30, 2026
I discovered that what I thought was a problem was not a problem. Everything is good! problem. Everything is good! More
by Shawn Brown
Employees Worked With
