Diamond Chevrolet Buick GMC Cadillac

The salesmen at Diamond are nothing but liars and just try to make a sale rather than satisfy their customer. They will promise you the world and not come through. They get angry and will swear at the cus try to make a sale rather than satisfy their customer. They will promise you the world and not come through. They get angry and will swear at the customer if you ask questions or challenge them. My vehicle has been back several times for the same issues which they caused in the vehicle and when a part needed to be replaced, they voided all my warranties. They cheat you and scam on the financing end of it. The management there has very poor customer service skills and are only worried about the dollar signs. Worst experience ive ever had with a dealership. Absolutely disgusting. will never return to Diamond Auto Group. More

I thought that buying my first car at Diamond Chevy in Auburn was a great experience. Darren Chamberlin was my salesman, and he was always in touch with me leting me know where we stood with the deal thr Auburn was a great experience. Darren Chamberlin was my salesman, and he was always in touch with me leting me know where we stood with the deal throughout the week. I would defintely recommend Diamond Chevy and Darren Chamberlin to anyone looking for a new car. More

The one thing I hate to do most is to go out vechicle shopping. There are so many different options to choose from and you always wonder if the monthly payments are going to be worth the car. Not only di shopping. There are so many different options to choose from and you always wonder if the monthly payments are going to be worth the car. Not only did I end up with a car that I love but also the monthly payment I am comfortable with. I enjoyed Darren's style of salesmanship and thankful that he helped us with finalizing the deal- and drove away a satisfied customer! More

Darren was a really nice guy and was very helpful. This is our second Chevy vehicle and we are very pleased with the chevy equinox that we purchased. We enjoyed our experience with Diamond and would highl is our second Chevy vehicle and we are very pleased with the chevy equinox that we purchased. We enjoyed our experience with Diamond and would highly recommend our friends and family to work with them. More

I went to Diamond to look for and purchase a truck. I had the distinct pleasure of working with Darren Chamberlin. He was very personable, made by wife and I feel at ease, and did a lot of work to resea had the distinct pleasure of working with Darren Chamberlin. He was very personable, made by wife and I feel at ease, and did a lot of work to research just the right truck. He stayed in communication with us and was very responsive to our phone calls. He has a great attention to detail and his experience shows. I would recommend him to my friends and relatives. Very satisfied. More

From the moment I walked in to the building I felt that From the moment I walked in to the building I felt that everyone was there to help me. Usually at a dealership I feel like everybody is trying thier From the moment I walked in to the building I felt that everyone was there to help me. Usually at a dealership I feel like everybody is trying thier best to get me to pay as much as possible. What a refreshing change. It was a good feeling leaving feeling good about my new purchase instead of wondering if I just got "taken". Thanks guys, I do feel great about my new truck. More

This is our 3rd or 4th new car that we have purchased from Diamond thru out the years.....we do not loook anywhere else becasue we know that we have always been satisifed with the sales department and se from Diamond thru out the years.....we do not loook anywhere else becasue we know that we have always been satisifed with the sales department and service that we get here! More

Brought my Saturn Outlook in for warranty work that led to additional warranty repairs resulting in the vehicle not being ready for a preplanned family vacation. The service manager worked with a rental c to additional warranty repairs resulting in the vehicle not being ready for a preplanned family vacation. The service manager worked with a rental company to provide me a 7 passenger vehicle and did not require my return for an additional four days following the vehicle being ready due to not wanting to disrupt our vacation. All rental car costs were absorbed by the dealer for the time exceeding the completion of the repair. This demonstrates Diamond's desire to go the extra mile for their customers. Their customer service dedication and follow up far exceeds any of my experiences in this industry over the past 30 yrs. I highly recommend this business due to their customer orientation and quality of service. More

I recently purchased a new 2011 Sierra 1500. Miles the salesman was very knowledgeable and courteous. Definitely one of the best purchasing experiences I have had. The management team made sure that they salesman was very knowledgeable and courteous. Definitely one of the best purchasing experiences I have had. The management team made sure that they did whatever they could to make my experience as painless as possible. I had been shopping around and i knew promptly after dealing with Diamond that this was the place i would do business with from now on. Thank you Mr. Massad II!! More

We had a very good experience with our salesman Darren he was a nice guy and helped us get the car we wanted and financing we could afford. We purchased 2011 equinox lt and are very happy with it. This is ou was a nice guy and helped us get the car we wanted and financing we could afford. We purchased 2011 equinox lt and are very happy with it. This is our first chevy and so far we are very happy. More