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Diamond Chevrolet Buick GMC Cadillac

Auburn, MA

3.6
262 Reviews

768 Washington Street

Auburn, MA

01501

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262 Reviews of Diamond Chevrolet Buick GMC Cadillac

September 29, 2020

Diamond Auto Group demonstrated the perfect bait and switch with me and the purchase of my Cadillac. The amount agreed upon was not the amount on the invoice/contract. They also told me that they were More

by christinecobb81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan, Jason, Derrick
Oct 22, 2020 -

Diamond Chevrolet Buick GMC Cadillac responded

Christine, We have spoken about this issue and hope we have came to an agreement regarding any miscommunication. If you need anything, please feel free to reach back out to us. Thank you.

Oct 23, 2020 -

christinecobb81 responded

You agreed that there would be nothing done about your lie...you call it a miscommunication lol...and then just dismissed me. This situation was never resolved, just dismissed by owner and staff there.

July 30, 2020

I am not much of the “review” type person, However, I feel this company is worth the time. From the days when I had nothing and no one, they have always treated me with respect and helped me any way they More

by User-dcce8a176f
Recommend Dealer
Yes
Employees Worked With
Jonathan Massad
June 25, 2020

Very deceitful practices of showing vehicles in stock on lot, even after texting to confirm, then you drive some distance to get here,and None of the 4 Sierra, 1500 SLT's as shown online and confirmed are More

by Fyrjake51
Recommend Dealer
No
Employees Worked With
Sales Manager and salesperson
June 15, 2020

Had the best car buying experience ever! Go see Jason Testagrossa if you want an honest easy going experience. He is Amazing and so patient! More

by DESSY
Recommend Dealer
Yes
Employees Worked With
Jason Testagrossa
May 11, 2020

We purchased a 2019 GMC 1500 Denali. Mickey was a professional, courteous & extremely knowledgeable. He was truly a pleasure to work with, which can be rare. More

by everclean17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey & Julie
March 06, 2020

The Perfect Place to Have your Car/Truck damaged SEVERAL of these points made are blatant lies, as this is a misrepresentation of events as occurred, we will provide a fully detailed and accurate dep More

by TRANSPORT740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Simons, Christian the shiester
March 06, 2020

It was horrible. I have never been so dissatisfied in my It was horrible. I have never been so dissatisfied in my entire life. Mike the service writer did not listen and all the services I asked for were n More

by Kmoran
Recommend Dealer
No
Employees Worked With
Mike & Brian
March 02, 2020

Do t go here. They just insult you on the trade in and disrespect you along with your vehicle. My truck is in better shape then all theirs. My frame has no rust. Theirs are rotting and the salesman had th More

by Don’t buy here
Recommend Dealer
No
Employees Worked With
Gabriel
June 19, 2019

new car search Chris was very helpful in getting us in a new car. We would rate his work a 10plus. We love the Spark. Making you an honorary member of the More

by Wildfire2005?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Geier
June 18, 2019

Dmitri, and the entire service team - phenomenal. Always a stress free experience, great customer service and you can count on the job being done properly. We take 5 cars to this dealer, even non-GM. More

by Ablosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitri
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