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Diamond Hills Auto Group - Service Center
Banning, CA
256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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256 Reviews of Diamond Hills Auto Group - Service Center
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April 29, 2024
It happens that Diamond is so close, that we should not need to look farther for a new car. (~or used, in this case.) You had available a 2021 Jeep gladiator ~ rubicon that was the correct type for ou not need to look farther for a new car. (~or used, in this case.) You had available a 2021 Jeep gladiator ~ rubicon that was the correct type for our purposes. There are several reasons why your prices do not compete. Geographically, you are in~between other dealerships that would cause you to reconsider your sticker prices. approx. 30~40 miles to the nearest in either direction. Of course, in my younger days, i could not afford the models i have purchased. But also, previous state admins did not require such onerous, burdensome and confiscatory sales taxes. Luckily, the second purchase was transported to its new home in another state. Which allowed me to assist the owners more than otherwise if they were Ca. residents. They are not. The next seven months will determine whether I myself remain a Ca. resident. For both financial reasons AND Federal gov't. policy decisions that affect such practical considerations as budgetary policies that affect law & order. Your people are good. Your vehicles are good. Your service men are good. You have helped my family and I of course, recommend your dealership to any & all who should ask. Please give my best regards & gratitude to Mr. Robert Hill and to Mr. Donald Yarnall. I love driving my new Silverado. And my daughter loves driver her new Jeep. ~simply said. More
by billnelson603
Verified CustomerEmployees Worked With
Other Employees :
Robert Hill, Donald Yarnall
Helpful April 25, 2024
I have had the pleasure of having Ricky for my service rep for some years now. I could not be happier with my experience. The service center and Ricky were very much a part of me deciding to buy my new rep for some years now. I could not be happier with my experience. The service center and Ricky were very much a part of me deciding to buy my new truck at Diamond Hills. Honestly, we got a much better % rate on my sons truck at Moss brothers. However, since i signed a no interest for 36 month contract, it was a no brainer because the service dept is closer and much more efficiently run at DH. Even though Alice made me wait a couple of days to get in for service, it was great. Thanks again to Ricky and DH service center... I'm good. Sincerely, Rocky Giordani More
by therock214289
Employees Worked With
Ricky in service
April 25, 2024
Terrible customer service dropped veg off mon waited for call tue no answer on Wed drive over Thursday to get part ordered got my veh on Tuesday call tue no answer on Wed drive over Thursday to get part ordered got my veh on Tuesday More
by OLLIERICE69
Employees Worked With
Service
April 18, 2024
After that oil change, my car is purring smoothly. The guy who checked me in was nice, and his attitude made me feel my car was well taken care of. The guy who checked me in was nice, and his attitude made me feel my car was well taken care of. More
by SHUTTHEFRONTDOOR
Employees Worked With
I Don't Know Names
April 17, 2024
I called to because to ac in my 2016 silveradao wasn't getting cold. I got an appointment and then a ride home. Ryan called leter to say they had found the problem but didn't have the part. He found the p getting cold. I got an appointment and then a ride home. Ryan called leter to say they had found the problem but didn't have the part. He found the part in the San Bernardino dealership and got it to Banning and the technician got it installed and I had the silverado back before 4 pm, The only thing not to like was the price and that happens with almost everything these days. More
by DONDONNAS
Employees Worked With
Ryan Hydinger , Ryan Did a really good job in my estimation in tracking down the part and getting it to Banning.
