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Diamond Chevrolet GMC of Banning

Banning, CA

4.2
770 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 770 reviews

January 28, 2026

Had my vehicle over a week to diagnose then was told part was on back order. When I asked about a rental car was told they had no cars, even though the factory warranty states they must provide a rental. More

by LIKWID68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
anthony bojorquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I understand your concerns regarding the delay in diagnosing your vehicle and the availability of rental cars. I appreciate your feedback and take it seriously. Please reach out to me at Diamond Chevrolet GMC of Banning directly to address your situation further. Your satisfaction is important to me. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

January 28, 2026

Andy was great! I dropped my car off for my first maintenance and he had my car back to me in an hour. Such great and speedy service! Thank you Andy!! More

by lgomez909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
Jan 28, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm thrilled to hear that Andy provided you with great and speedy service during your maintenance visit at Diamond Chevrolet GMC of Banning. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again next time! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

January 26, 2026

Highly Recommended – Great Experience! I had a great experience at Diamond Chevrolet GMC of Banning. We purchased a Toyota Highlander for my friend and a Toyota Camry for my daughter, a More

by Nobleazhar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rick gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Bessete, Crystal
Jan 26, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Diamond Chevrolet GMC of Banning. It's fantastic that Megan, Crystal, and Rick were able to assist you in finding the right vehicles for your friend and daughter while ensuring a welcoming and stress-free environment. We truly appreciate your recommendation and look forward to welcoming you back in the future. Don’t hesitate to refer your friends and family to us! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

January 23, 2026

The dealership did great work on repairing my vehicle. They had to order a part that came in in a few days and they also identified.Any mission part and it got replaced for free.So thank you. More

by JONHEDDI
Recommend Dealer
Yes
Employees Worked With
A service manager and also the a person at the front desk by the name of me travis
Jan 24, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words, Jon! I am thrilled to hear that you had a great experience with the repairs on your vehicle at Diamond Chevrolet GMC of Banning. It's wonderful to know that we were able to quickly order the part you needed and take care of the missing part for you. We appreciate your support and look forward to assisting you again in the future! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

January 22, 2026

GREAT staff, Joe at service department was amazing. He was able to get me good discounts for additional services my vehicle needed. More

by emancinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe
Jan 22, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff, especially Joe in the service department. It's fantastic that he was able to assist you with discounts for the additional services your vehicle needed. We appreciate your feedback and hope to see you again at Diamond Chevrolet GMC of Banning! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

January 20, 2026

Jovany was great he helped me with every question I had, was in and out.. made buying a car painless. More

by Nyoung7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jovany lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
Jan 20, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that Jovany provided you with excellent assistance and made your car buying experience at Diamond Chevrolet GMC of Banning painless. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

January 08, 2026

No one has got back with me from the service department with an ongoing problem with the factory warranty More

by DARYLREYKDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and representatives in adequate
Jan 08, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback, Daryl. I understand your concern regarding the lack of communication from our service department about your factory warranty issue. Your experience is important to us, and I would like to discuss this matter further. Please reach out to me at Diamond Chevrolet GMC of Banning directly. Thank you for bringing this to our attention. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

January 08, 2026

Amazing place to visit! I live in Riverside and rather drive to Banning because every visit has been positive as opposed with other dealerships. More

by ladamaris200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department is Excellent!
Jan 09, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I am thrilled to hear that you consistently have positive experiences at Diamond Chevrolet GMC of Banning. We appreciate you making the drive from Riverside, and we look forward to welcoming you back for your next visit! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

December 31, 2025

The staff is always so courteous, friendly and professional. They strive to understand your needs and work diligently to see that they are met. I always have a pleasant experience; and on top of t More

by BLSSISME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Jan 01, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I truly appreciate your kind words about our courteous and professional staff at Diamond Chevrolet GMC of Banning. It’s great to hear that your service experiences have been pleasant and efficient. We look forward to seeing you again for your next visit! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

December 31, 2025

Wait time for an oil change was a little high, 2 hours . Also while I was checking in I over heard someone had a coupon that was emailed to them for a 59.99 oil change, I never receive any promotional offe More

by Jonrich8325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jan 01, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Jon. We understand that a two-hour wait for an oil change can be frustrating, and we appreciate your feedback regarding our service times. We also want to ensure that our customers receive the best promotions available. If you would like, please reach out to us directly at Diamond Chevrolet GMC of Banning, and we can help you with any promotional offers you might have missed. Your satisfaction is important to us, and we hope to serve you better in the future. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

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