Diamond Chevrolet GMC of Banning
Banning, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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David was GREAT and Phil was absolutely AMAZING , I will never buy from anywhere else , I went in for service and left in a brand new vehicle, thank you DIAMOND never buy from anywhere else , I went in for service and left in a brand new vehicle, thank you DIAMOND More
Service dept is good. Not all service updates downloaded, which is not good. Presented department with a list of updates….none followed…l Not all service updates downloaded, which is not good. Presented department with a list of updates….none followed…l More
Quick and friendly attentive start of service. Took a little time to check out from the time my service was complete, but another advisor helped me to get me out on my way. Took a little time to check out from the time my service was complete, but another advisor helped me to get me out on my way. More
Went in for an oil change which was good. But i also had an issue with the power outlet in the back seats. Told the gentleman who helped me and also showed him twice which one wasn’t working. But i also had an issue with the power outlet in the back seats. Told the gentleman who helped me and also showed him twice which one wasn’t working. When they finished they told me it was user error that it did work that i was wrong. Turned out the mechanic checked the wrong one. The one in the back was never touched or fixed. Even after i showed them. More
It’s very easy for me to trust the people that work there I have been a long time costumer and never have any problems with them they always take care of my needs. I have been a long time costumer and never have any problems with them they always take care of my needs. More
The sales process was quick and easy. Rick was professional and the transaction was quick and easy. Rick was professional and the transaction was quick and easy. More
The attendant made off colored comments based on my looks . Whrn we returned from looking at my tires he asked me if I had been driving in Mexicali ? Which i responded “huh what” ? He asked because my tires . Whrn we returned from looking at my tires he asked me if I had been driving in Mexicali ? Which i responded “huh what” ? He asked because my tires looked rough When I asked about my warranty free oil changes and if he could look up and see if I could get one oil change added since when I originally bought the vehicle I had to use one free oil change not even 2 months after I bought the vehicle at Diamond He responded with “ well you got a free one now” I didn’t know I needed to contact the HM GM Finavncial . To ask theses questions Would of liked if he would have said “ please contact GM FINANCIAL “ His attitude seemed off and harsh through out the interaction It’s my first time ever to experience customer service like that at Diamond More
Horrible experience. I picked out my car online and specifically asked the associate to point out any scratches or dents. He showed me a couple minor scratches, which I a I picked out my car online and specifically asked the associate to point out any scratches or dents. He showed me a couple minor scratches, which I agreed to. They delivered the car to my house four hours away, and when it arrived there was a huge dent under the door panel that was never disclosed. I sent them photos and videos immediately, and since then they’ve basically ignored me. No accountability, no follow-up, nothing. Honestly, just save yourself the stress and go with Carvana. Their process is way more transparent More



