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Diamond Chevrolet GMC of Banning

Banning, CA

4.1
838 Reviews
Call Dealership (951) 849-7861

4545 W Ramsey St

Banning, CA

92220

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838 Reviews of Diamond Chevrolet GMC of Banning

January 30, 2024

Poor service. Doesn’t answer the phone. Doesn’t let you know when vehicle is ready. The they lie More

by DALEANDWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan -service
Report | Print
Feb 01, 2024 -

Diamond Chevrolet GMC of Banning responded

Dale, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 27, 2024

It was a great experience and first time there and will come back for sure More

by THESTONE316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis
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Jan 30, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Diamond Chevrolet Buick GMC! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 26, 2024

The finance manager was absolutely amazing! He was very helpful and understanding!!! Great service talked through everything More

by jsharon1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir, Zlatan Pleh, Dylan Maraj, Albert Cabral
Report | Print
Jan 29, 2024 -

Diamond Chevrolet GMC of Banning responded

I am delighted to hear that you had a positive experience with us. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 24, 2024

Ryan the serviceman listened to my concern. The mechanic talked to me personally and said could not find any leaks. More

by KEDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service department
Report | Print
Jan 26, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 24, 2024

Don did a great job. This is the second truck I bought from Don. The fourth at diamond hills. More

by YINGLINGCHRISTOPHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Yarnall
Report | Print
Jan 26, 2024 -

Diamond Chevrolet GMC of Banning responded

Christopher, thank you for your loyalty to our dealership and for taking the time to write this review. Don’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 23, 2024

Very helpful and great staff. Explained everything in detail. Exceptional service. Very clean environment. Would be nice to have some snacks for costumers who are there for more t More

by ADILBAKHSH85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
Report | Print
Jan 25, 2024 -

Diamond Chevrolet GMC of Banning responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 22, 2024

No pressure listened to my needs and allowed me time to figure out what car worked best. pricing was good and when I had an issue, they took care of it. More

by WAYNETYRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
Report | Print
Jan 24, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 21, 2024

The salesman Rick is a very knowledgeable person who knows the business he is very helpful and not playing games More

by robertmuniz1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick gill
Report | Print
Jan 23, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to provide such great feedback, Robert. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Rick was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 20, 2024

The buy process was seamless, they had the exact model I wanted and the sales staff was very welcoming. More

by nkeeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
Report | Print
Jan 23, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and I am glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

January 20, 2024

Took longer than I had anticipated but we got er done! Done after 2 hrs. More

by dt426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
Report | Print
Jan 23, 2024 -

Diamond Chevrolet GMC of Banning responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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