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Diamond Chevrolet GMC of Banning

Banning, CA

4.1
838 Reviews
Call Dealership (951) 849-7861

4545 W Ramsey St

Banning, CA

92220

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838 Reviews of Diamond Chevrolet GMC of Banning

November 01, 2023

Miguel Navarro was very helpful. He notified me immediately of necessary repairs and arranged a ride home since the process could be lengthy. More

by SUPERRACER521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
Report | Print
Nov 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 01, 2023

Very unfortunate service today. My appointment was 10am. My vehicle was never move to the rack until 11:25. I was late for work. To top it off I was fully checked in by 9:50am. I ha More

by ROBHWY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Nov 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thanks for your review, Rob. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm not pleased to hear that your time spent with us was less than satisfactory. If you would like to discuss this further, please reach out to me directly so we can work on remedying these issues and improving our service experience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 31, 2023

Great had my truck done fast service is very good ,the service attendant was very helpful More

by AVALLEJOPLASTERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. I feel our service department is what makes Diamond Chevrolet Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 31, 2023

Friendly personnel, fast service. Got me the best price around for my new vehicle. The staff is always helpful and courteous. Really appreciate all the help that Albert gave me with m More

by KPARSONS92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert from sales, Bryan Mendes
Report | Print
Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Albert was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 31, 2023

The service was good as it normally is. The big increase in cost will make it hard to use the service in the future. More

by MICHAEL.CATHY.CALHOUN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Michael, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 26, 2023

Unable to access my Buick Rewards to pay for service. Rewards points did not show correctly on app. More

by BLAKE.HOLTZBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Ramirez
Report | Print
Oct 27, 2023 -

Diamond Chevrolet GMC of Banning responded

Blake, thank you for reaching out to us! Please contact me at your convenience so we can discuss further. I hope to hear from you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 25, 2023

I’m always pleased with the work done at Diamond Chevrolet. They take excellent care of my Saturn Sky More

by MEYERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 26, 2023 -

Diamond Chevrolet GMC of Banning responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your Saturn Sky, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 25, 2023

Great service comfortable lobby staff was helping with all the questions I had, will be back again. More

by caruso94533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 23, 2023

Very slow service. Waited more that 3 hours for an oil change that I had an appointment for. More

by nickh9102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Oct 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Nick, your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 23, 2023

The people were very nice to deal with. Thank you Felix for helping me with this car purchase More

by bondojg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felex
Report | Print
Oct 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Felix and our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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