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Diamond Chevrolet GMC of Banning

Banning, CA

4.1
838 Reviews
Call Dealership (951) 849-7861

4545 W Ramsey St

Banning, CA

92220

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838 Reviews of Diamond Chevrolet GMC of Banning

March 05, 2026

Lack of customer service. It took me 4 trips to order a part, over the week I got an engine light over the weekend and got no assistance with a loaner or vehicle. They lie and More

by alice_moreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
Report | Print
Mar 06, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience, Alice. I understand your concerns regarding the challenges you faced ordering a part, the engine light issue, and the difficulty obtaining a loaner vehicle. At Diamond Chevrolet GMC of Banning, we aim to provide clear guidance on available services and support options to help customers navigate their vehicle needs. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Your input is valuable to me, and we hope to serve you better in the future. Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 05, 2026

The service crew - especially Joe - always treats me right and respects me as a customer. Glad they are in town! More

by MARKROWE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Report | Print
Mar 05, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Mark! I'm glad to hear that Joe and our service crew have provided you with such respectful and attentive service. At Diamond Chevrolet GMC of Banning, we strive to treat all our customers with the utmost care. We appreciate your support and look forward to seeing you again soon! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 04, 2026

Need call back. Dealer uninformed that I purchased a new car (2024)in 2025. Called Cadillac, they were to talk to dealer. More

by DONISTHORPE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Gutierrez
Report | Print
Mar 04, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand that you are looking for a callback regarding your recent purchase of a 2024 vehicle. I appreciate you bringing this situation to our attention, and encourage you to reach out to me directly at Diamond Chevrolet GMC of Banning to assist you promptly. Your satisfaction is important to me, and I want to ensure your concerns are addressed. Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

March 04, 2026

Took too long to the finish no floor mats service department not helpful with the trailer 😒 brake transfer More

by CROSSZOO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
anthony bojorquez, david guerra
Report | Print
Mar 04, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand your concerns regarding the time taken and the lack of floor mats, as well as your experience with our service department. Your insights are important to me at Diamond Chevrolet GMC of Banning. Please feel free to reach out to me directly to address your concerns more specifically and work towards a positive experience moving forward. Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com ‪(909) 644-5303

March 02, 2026

Everyone was friendly and gave good customer service! This dealership is going to be my first choice Everytime! More

by e.rodriguez1428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jovany lopez
Report | Print
Mar 02, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with us at Diamond Chevrolet GMC of Banning. I appreciate your kind words about our friendly staff and excellent customer service. We look forward to being your first choice for all your automotive needs in the future! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

February 28, 2026

Service department is always friendly and professional. My car was done earlier than expected that's a big plus. Thank you to the service center rep. Emmanuel. More

by ELOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center, Emmanuel Hamwi
Report | Print
Mar 01, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I’m thrilled to hear that the service department at Diamond Chevrolet GMC of Banning provided a friendly and professional experience, and that your vehicle was completed ahead of schedule. Your recognition of Emmanuel’s efforts is truly appreciated. We look forward to serving you again in the future! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

February 28, 2026

Absolutely awesome can’t be happier with the purchase that I made thank you so much diamond Chevrolet for stellar performance and making it super easy More

by cowdrymichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
anthony bojorquez, david guerra
Report | Print
Mar 01, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your wonderful review, Michael! I'm thrilled to hear that you’re absolutely happy with your purchase and that Diamond Chevrolet GMC of Banning made the process easy for you. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

February 26, 2026

Almost 2hrs for an oil change and tire rotation with an appointment. Trying to upsell. More

by CABO4RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Feb 26, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I understand that a long wait time can be frustrating, especially with an appointment, and I appreciate your feedback regarding the upselling. Your comments are valuable as we strive to improve our service at Diamond Chevrolet GMC of Banning. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

February 25, 2026

Moises, Scott, and Tony were all very helpful in the purchase of my new truck. Thank you gentlemen! I was very happy with my service and I’ll be back soon! More

by jasonflores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises, Scott, Tony
Report | Print
Feb 25, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you, Jason! I'm thrilled to hear that Moises, Scott, and Tony provided you with excellent service during your truck purchase at Diamond Chevrolet GMC of Banning. Your satisfaction is our priority, and we can’t wait to welcome you back soon! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

February 23, 2026

Jose in the service dept took great care of us! Explained what needed to be done, how long & did an AMAZING job! THANK YOU:D More

by rjcjpjmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez in the service dept
Report | Print
Feb 23, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your awesome review! I'm happy to hear that Jose in our service department provided you with excellent care and clear explanations. Your satisfaction is our priority at Diamond Chevrolet GMC of Banning. We look forward to assisting you again in the future! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

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