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Diamond Chevrolet GMC of Banning

Banning, CA

4.1
838 Reviews
Call Dealership (951) 849-7861

4545 W Ramsey St

Banning, CA

92220

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838 Reviews of Diamond Chevrolet GMC of Banning

February 23, 2026

Jose in the service department explained what needed to be corrected on my vehicle and the time frame it would take More

by BRIAN.T.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Feb 23, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your fantastic review, Brian! I'm glad to hear that Jose in our service department provided you with clear explanations on the necessary corrections for your vehicle. We appreciate your feedback and look forward to assisting you again at Diamond Chevrolet GMC of Banning! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

February 22, 2026

Amazing service from Don, Megan & Moses. Very knowledgeable & caring staff. We will return to purchase again. More

by fern8051
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
david guerra
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Feb 23, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your wonderful feedback, Fern! I'm thrilled to hear that you had an amazing experience with Don, Megan, and Moses at Diamond Chevrolet GMC of Banning. Our team is dedicated to providing knowledgeable and caring service, and I appreciate your kind words. We look forward to welcoming you back for your next purchase! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

February 20, 2026

Was poor costumer service make me wait for the service to ling to resolve my request More

by GUILLERMOARRIETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hamwi Emmanuel , anthony bojorquez
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Feb 21, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience, Guillermo. I understand your concerns about the wait time and how that affected your recent service. At Diamond Chevrolet GMC of Banning, we know how important timely assistance is, and I appreciate your feedback as it helps me review how we manage service flow and communication. If you’d like to discuss your visit further, please feel free to contact me directly. Your concerns are taken seriously. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

February 19, 2026

Service was great, Emilio addressed my repair concerns, along with other requested add-on repairs to my 2010 Chevy Traverse More

by WILDTROUT4JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Baruffi Service Adviser
Report | Print
Feb 19, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm happy to hear that Emilio took great care of your repair concerns and add-on requests for your 2010 Chevrolet Traverse. At Diamond Chevrolet GMC of Banning, we strive to provide exceptional service, and we appreciate your feedback. We look forward to seeing you again for any future needs! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

Apr 23, 2026 -

WILDTROUT4JV responded

Once again my Chevy Traverse needed other repairs, Emilio addressed my repair concerns and kept me informed of the repair process. Repairs were competed in a timely manner.

February 16, 2026

Susie and Moses made my buying experience AMAZING. And also Sam the finance guy It felt like I was in and out of the dealership pretty quick for car buying. Back to the team every one was very profess More

by DMJR909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t deal with any of these people
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Feb 16, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your fantastic review! I'm so happy to hear that Susie, Moses, and Sam provided you with an amazing car buying experience at Diamond Chevrolet GMC of Banning. Our team strives to ensure that every customer feels valued and unhurried during the process. We truly appreciate your kind words and look forward to seeing you again in the future. Safe travels! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

February 15, 2026

Steve was very helpful and knowledgeable about the cars. My husband either uses a cane or wheelchair which makes car shopping a little difficult. Steve made sure that my husband was able to view the cars a More

by tmissett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve 5 stars
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Feb 15, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I’m delighted to hear that Steve provided such helpful and knowledgeable support during your car shopping experience at Diamond Chevrolet GMC of Banning. Ensuring accessibility and comfort is incredibly important, and it’s great to know Steve went the extra mile so your husband could view the vehicles comfortably. Your feedback is truly appreciated, and we look forward to assisting you again in the future. Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

February 14, 2026

Suzie and Moses were amazing to work with, such an easy transaction. Both of them were very helpful and nice to work with More

by cornelisonco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie, Moses and Sam
Report | Print
Feb 14, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Suzie and Moses at Diamond Chevrolet GMC of Banning. Our team strives to make every transaction smooth and enjoyable, and it’s great to know they met your expectations. We hope to see you again soon! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com ‪(909) 644-5303

February 14, 2026

Great customer service . Thank you phil and david for all ur help w my car. More

by Jenny fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil G, jed ulloa, rick gill, anthony bojorquez, david guerra, barry calloway, jovany lopez
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Feb 14, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you, Jenny! I appreciate your kind words about the great customer service you received at Diamond Chevrolet GMC of Banning. Phil and David are truly dedicated to helping our customers, and I'm glad they could assist you with your car. We look forward to seeing you again! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

January 28, 2026

Andy was great! I dropped my car off for my first maintenance and he had my car back to me in an hour. Such great and speedy service! Thank you Andy!! More

by lgomez909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
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Jan 28, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm thrilled to hear that Andy provided you with great and speedy service during your maintenance visit at Diamond Chevrolet GMC of Banning. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again next time! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

January 28, 2026

Had my vehicle over a week to diagnose then was told part was on back order. When I asked about a rental car was told they had no cars, even though the factory warranty states they must provide a rental. More

by LIKWID68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
anthony bojorquez
Report | Print
Jan 28, 2026 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I understand your concerns regarding the delay in diagnosing your vehicle and the availability of rental cars. I appreciate your feedback and take it seriously. Please reach out to me at Diamond Chevrolet GMC of Banning directly to address your situation further. Your satisfaction is important to me. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com ‪(909) 644-5303

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