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Diamond Chevrolet GMC of Banning

Banning, CA

4.1
838 Reviews
Call Dealership (951) 849-7861

4545 W Ramsey St

Banning, CA

92220

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838 Reviews of Diamond Chevrolet GMC of Banning

June 23, 2023

Poor customer service, service department very unprofessional, phone calls screened and unanswered, contacted service department over a month ago for repairs, issues have not been taken addressed More

by SYLSANCHEZ56
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alberto
Report | Print
Jun 26, 2023 -

Diamond Chevrolet GMC of Banning responded

I can assure you it was not our intention to give you the runaround. At Diamond Chevrolet Buick GMC, we strive to provide an elite level of customer service. After reading your review, it appears that your business was not handled in the way our customers have come to expect. I would be more than happy to answer any other questions that you may have regarding the process. Please contact me directly so that we may begin to rebuild a trustworthy business relationship. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

Jul 03, 2023 -

SYLSANCHEZ56 responded

I bought this vehicle on 4/16, I noticed and felt a rattling and took it in for inspection I was told it was the struts and the exhaust, that they would order the struts. I came by and was told that they ordered the exhaust instead! I called and was told that it was on back order, it has been over a month since, the car feels very unsafe and I am not getting any solutions. My business have not been handled they way I expected! Please help me have my car serviced!

June 23, 2023

Quick fix with my Tahoe… running great now. Gave me a rental I needed fast too… Thank you . More

by rpayne5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Jun 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 20, 2023

Ryan was great in setting up our 2 vehicles that were serviced with recalls. Mike Munoz More

by sierramunoz31
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Department
Report | Print
Jun 22, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with Ryan and the rest of the staff. I pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 18, 2023

Shelby was my service writer and was very professional and pleasant. He handled business proficiently and got my truck completed extremely quickly. More

by mtntennisbum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Mcgargill, Bryan Mendes
Report | Print
Jun 21, 2023 -

Diamond Chevrolet GMC of Banning responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

Jun 21, 2023 -

mtntennisbum responded

And it's because of that attitude that I will keep coming back! Thank you, Rick Godsey

June 18, 2023

Did not fix my car and charged me. Won't likely ever go back Shelby said after oil change front end noise went away and then charged me for the diagnosis when I was already getting an More

by SCOTTGEORGE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby service dept
Report | Print
Jun 20, 2023 -

Diamond Chevrolet GMC of Banning responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 15, 2023

They changed my oil, rotated the tires and fixed a flat tire in a little over an hour and I didn’t even have an appointment More

by CJSCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby McGargill
Report | Print
Jun 17, 2023 -

Diamond Chevrolet GMC of Banning responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 15, 2023

It was a nice experience at the dealership. Everyone very friendly and helpful. David Guerra was very helpful. More

by RICK.YOUNCE
Recommend Dealer
Yes
Employees Worked With
David Guerra, Bryan Mendes
Report | Print
Jun 17, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for reaching out, Rick! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 14, 2023

Great experience hassle free service everyone was very friendly and assisted in a timely manner More

by highdesertstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon , Z
Report | Print
Jun 15, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 13, 2023

Great experience ever. Mario , Albert and Jorge helped me out on my trade in . I’m so happy I went to Dimond Chevrolet Buick GMC .. More

by Guererroarmando10@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Jun 15, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

June 11, 2023

Zlatan & Mario are the Best! They made our car buying experience feel like a breeze. 10 out of 10 would recommend. More

by Kasey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zlatan, Mario
Report | Print
Jun 13, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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