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Diamond Ford
Lancaster, CA
637 Reviews
At Diamond Ford, Customer Satisfaction is #1
Diamond Ford is your trusted Ford dealership in Lancaster and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 637 reviews
Verified Customer
August 16, 2023
Nice job. Got all the required maintenance service done. And right on time. Had time to grab breakfast, and when I got back, car was ready! Got all the required maintenance service done. And right on time. Had time to grab breakfast, and when I got back, car was ready! More
by BCDAWSON
Employees Worked With
August 14, 2023
Our auto buying experience was great! . All the staff were attentive, polite and professional. We enjoyed working with Eric, Aaron and Mitchell. They were focused on our need for an eco . All the staff were attentive, polite and professional. We enjoyed working with Eric, Aaron and Mitchell. They were focused on our need for an economical pick-up truck. Introduced us to used vehicles which ranged in higher cost than we wanted to pay. Then Mitchell found 2 new vehicles - 2023 Ford Maverick. With his candor and vehicle knowledge he showed us how a new vehicle will meet our needs and be more cost effective. With Eric's guidance in pricing the vehicle's package to meet our budget we were able to purchase the 2023 Maverick Lariat in our price point range. Ashley was excellent in the Finance Dept. She was thorough and professional. She stayed after closing to make sure the purchase contract was accurate and complete. Very smooth signing process.. More
by gfmunson
Employees Worked With
Mitchell, Aaron, Ashley Shaw, Eric Reynolds
August 13, 2023
Asked for diagnosis of a rattle, was told it was the passenger side mirror, which cannot be true. Result was I paid for a diagnosis that did nothing. passenger side mirror, which cannot be true. Result was I paid for a diagnosis that did nothing. More
by BLECKR
Employees Worked With
Dan
August 12, 2023
I took my Truck in for an oil change and recall inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . More
by ELPMANES
Employees Worked With
Dan DiGiovanni service dept
August 12, 2023
Thank you Dan Di Giovanni, for your outstanding service , you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are returning to ford for our service and repairs. More
by pipa1
Employees Worked With
Dan Di Giovanni
