
Diamond Ford
Lancaster, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Overall excellent customer service I believe his name was Barrett who helped me and he made the whole experience and absolute pleasure I was in and out in no time definitely would recommend for any service n Barrett who helped me and he made the whole experience and absolute pleasure I was in and out in no time definitely would recommend for any service needs whether you own a Ford or not More
Dealer installed options are not optional. $1250 for a wax job is absurd and you can't even tell it was ever done. All prices charged for dealer installed items are severely over priced.. deal $1250 for a wax job is absurd and you can't even tell it was ever done. All prices charged for dealer installed items are severely over priced.. dealer takes advantage of being the only ford dealer for 40 miles. Next time I will drive the 40 miles or chose another brand. More
The purchase of our Ford Explorer was very enjoyable. Rubin was our first salesperson and he was very knowledgeable, Thomas was our second salesperson when we returned a few days later equally nice to w Rubin was our first salesperson and he was very knowledgeable, Thomas was our second salesperson when we returned a few days later equally nice to work with and completely understood his vehicle. The Manager Bob was also very nice. And now that we have taken delivery of the car we feel we made a good deal with nice people. More
Eric Reynolds knew so much about all the features in every car he sat in. It was a breath of fresh air for someone to not have to go back and look up whatever questions we asked. He was professional, an every car he sat in. It was a breath of fresh air for someone to not have to go back and look up whatever questions we asked. He was professional, and very helpful for providing all the things we needed to know in the vehicle. He was able to accurately show us all the features and even help us set up the app to our car and making sure we had the door code. This has been the best car buying experience we have ever had! More
Barret and the techs did a great job in making sure my car was serviced correctly and is still in excellent condition. While it took a little longer than I expected, it was okay as I was kept up to date car was serviced correctly and is still in excellent condition. While it took a little longer than I expected, it was okay as I was kept up to date on the progress by Barret and able to get on my way after. Let me add one final item that I am hopeful can be considered in the near future, while I was getting my service done, I had business to conduct and would have been nice to have a private quiet place instead of going outside or inside where other people could hear. Thank you... More