Diamond Ford

We had a very good experience except for in financing we paid for an extended warranty that we did not need because it ran the same time as the included warranty. And we did not need gap insurance so we can paid for an extended warranty that we did not need because it ran the same time as the included warranty. And we did not need gap insurance so we canceled both. More

Excellent, this was a very smooth transaction! We were very happy to purchase here in our Valley at AV Ford, until now we were very loyal customers of Galpin Motors/Ford, but you gave us superior service very happy to purchase here in our Valley at AV Ford, until now we were very loyal customers of Galpin Motors/Ford, but you gave us superior service and we looked high and low for this truck & it was right here in our Valley under our nose. William our salesman was very helpful and very knowledgeable, went out of his way to answer all our questions, we were not sure about the 3.5L Ecoboost motor as we always had a 5.0 in our trucks, he went over the advantage of that motor and took us for a test drive & we were SOLD! Everyone made us feel like family, not pushy, very kind & the dealership is very clean so we never worried about this pandemic. Our niece Keri Spencer has always wanted us to purchase here at AV Ford as we service all our vehicles here at AV Ford, BEST service in the Valley.......hands down, Keri takes the best care of US!!!! & her clients and she takes Pride in her work! Would highly recommend this dealership to all family & Friends!!!!! More

I purchased a new Ford Explorer, and after driving only 125 miles, I love this car! "Big Mike" made the purchasing experience easy, seamless and pleasant. The Finance Guy was friendly and focused, made 125 miles, I love this car! "Big Mike" made the purchasing experience easy, seamless and pleasant. The Finance Guy was friendly and focused, made everything quick and easy. More

Excellent customer cared Very clean environment and friendly staff. My warranty covered most of the cost, the timing was next day ready, so I really liked that, I didn't have Very clean environment and friendly staff. My warranty covered most of the cost, the timing was next day ready, so I really liked that, I didn't have appointment but they did get care of me. More

I gave AV Ford another chance, this time the salesman I gave AV Ford another chance, this time the salesman was great. Bad experience in the past. Hopefully AV will still care about service. F I gave AV Ford another chance, this time the salesman was great. Bad experience in the past. Hopefully AV will still care about service. F More

Carmelo, Dan and the team in service took really Good care of me...I would highly recommend them to anybody looking for good car care! care of me...I would highly recommend them to anybody looking for good car care! More

William did an absolute amazing job selling me my new transit connect. First impression is always key and he nailed it the first time I met him. He then went above and beyond to locate the vehicle I need transit connect. First impression is always key and he nailed it the first time I met him. He then went above and beyond to locate the vehicle I needed after we both saw that it wasn’t available on the lot. We set up another appointment once he found the transit and was actually one of the best sales reps I have ever had and that’s out of 6 sales reps. I will definitely be recommending him and coming back once I’m ready to purchase a new explorer More

It was a very positive experience. Everyone I came in contact with was polite, courteous, and helpful. Andrew went above and beyond to make sure I was able to get exactly what I wanted. contact with was polite, courteous, and helpful. Andrew went above and beyond to make sure I was able to get exactly what I wanted. More

Christian was patient, very knowledgeable, and knew how all the “bells and whistles “ worked. It’s unfortunate he was not successful with negotiations with his bosses. all the “bells and whistles “ worked. It’s unfortunate he was not successful with negotiations with his bosses. More

Excellent service. Concerned for my needs. This was my first purchase at Antelope Valley Ford. Although they were short staffed and very busy, in the midst of Covid-19, they were very good in d This was my first purchase at Antelope Valley Ford. Although they were short staffed and very busy, in the midst of Covid-19, they were very good in dealing with what I needed. I would highly recommend a purchase with them. Chris was great! More