Back

Diamond Ford

Lancaster, CA

4.4
637 Reviews
At Diamond Ford, Customer Satisfaction is #1 Diamond Ford is your trusted Ford dealership in Lancaster and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
Contact Dealership

1155 Auto Mall Dr

Lancaster, CA

93534

Directions

By Type

Showing 637 reviews

February 19, 2020

Chris our salesman was the best. Very knowledgeable and pleasant. Ashley in finance was awesome. Alex was really working the numbers for us. Great experience. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Chris, Ashley, Alex
Feb 20, 2020 -

Diamond Ford responded

Hi Maria, Thank you for the kind words of our team, we are so pleased to hear you had a great experience. We look forward to working with you again in the future. Best, The AV Ford Team

February 19, 2020

Outstanding service from Bill Willingham. Bill Willingham was great, he gave me his full attention while I was there. However, the used car appraiser did not make me a fair offer for my trade More

by hollis.l.stipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willingham
Feb 20, 2020 -

Diamond Ford responded

Hello, We appreciate you taking the time to write a great review. Thank you for the kind words of Bill, we will let him know to keep up the great work. We appreciate your feedback and if there is anything we can do to help, please reach out. Best, The AV Ford Team

January 31, 2020

What I want to tell Doug is that Bill Sidener has been thee most engaging advisor we have ever dealt with. Bill should be the employee of the century. Bill takes care of everything and anything that comes More

by BlkLinc
Recommend Dealer
Yes
Employees Worked With
Bill Sidener
Feb 03, 2020 -

Diamond Ford responded

Dear Johnson Family The more we get to know customers like you, the more you become part of the family. We are sad to see you go but excited for your new adventure. I will make sure Bill gets the proper recognition he deserves for his outstanding customer service along with the entire team. Good Luck with the move!!!! Sincerely, Douglas Killebrew General Manager Antelope Valley Ford Lincoln Mazda 1155 Auto Mall Drive Lancaster, CA 93534

January 31, 2020

Great Experience Outstanding Sales Person! He listened and made it happen! Mario is an exemplary person. Very Professional and listened to my family needs. I would re More

by herb
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mario Salas
Feb 03, 2020 -

Diamond Ford responded

Hello, We appreciate you taking the time to write a great review. Thank you for the kind words of Mario and we look forward to working with you again. Best, The AV Ford Team

January 21, 2020

2nd lease with A.V. Ford Lincoln This dealership, salesman, and sales manager did all they could to make our experience of returning the leased vehicle and leasing a new one easy, aff More

by res18ibe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew James
Jan 23, 2020 -

Diamond Ford responded

Hello, Thank you for taking the time to leave a review. We are so pleased to hear that your experience was great. If there is anything else we can do to help, please reach out. We look forward to working with you again. Best, AV Ford Lincoln Team

January 14, 2020

excellent Very accommodating. Got our payments at the price we were asking for. Very personable. Worked with us. Didn't try to sell us anything we didn't want. More

by cindy_sue5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 20, 2020 -

Diamond Ford responded

Hi Cindy, Thank you for the great review. We appreciate you taking the time to leave kind words. We look forward to working with you again. Best, The AV Ford Team

January 14, 2020

service I have never had a problem with this dealership when bring in any of my vehicles in for services always taken care the right way. I have a 2019 F-150 More

by feathers.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 20, 2020 -

Diamond Ford responded

Hello, We are so glad you had a great experience. WE appreciate you taking the time to write a great review. If there is anything we can help with please reach out! Best, The AV Ford Team

January 12, 2020

Positive. Helpful. Sales person took time assisting me in finding a used car. He was respectful and very helpful. My sister and I had to wait at different points. The More

by fjmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cuevas
Jan 13, 2020 -

Diamond Ford responded

Hello. We appreciate you taking the time to write a great review. We are happy to hear you are pleased with your car and that your experience was overall great. We appreciate your review and look forward to working with you again. Best, The AV Ford Team

January 12, 2020

The vehicle I wanted at the right price. The salesman was very knowledgable. The rebates on the truck that I wanted assisted me in buying it. The sales floor was very clean. The transact More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Reynolds
Jan 13, 2020 -

Diamond Ford responded

Hello, Thank you for the great review! We are so happy to hear your experience was exactly what you wanted. We appreciate the review and look forward to working with you again. Best, The AV Ford Team

December 25, 2019

I did not even plan to buy a ford but the sales man was so polite, patient, friendly he took the time to talk to me to ask me what I would use it for how big my family was and than set down with me and exp More

by Bigval53
Recommend Dealer
Yes
Employees Worked With
Ramon
Jan 02, 2020 -

Diamond Ford responded

Hello! We are so happy to hear your time with us was great. We appreciate you taking the time to write a kind review of Ramon, we will be sure to share it with him. We look forward to working with you again in the future. Best, The AV Ford Team

...
48
...