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Diamond Ford

Lancaster, CA

4.4
637 Reviews
At Diamond Ford, Customer Satisfaction is #1 Diamond Ford is your trusted Ford dealership in Lancaster and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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1155 Auto Mall Dr

Lancaster, CA

93534

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Showing 637 reviews

September 23, 2018

No Problems With John G. I have purchased two vehicles from AV Ford in the past, one with John and the other was on the Mazda side, I missed John G. (out on leave) but he's ba More

by FX4 Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John G. Sales, Tim A. Finance
September 14, 2018

Friendly, focused and very knowledgable. We really enjoyed our shopping experience at this dealership. All our questions were answered and we arrived at a good price for the truck. Our sales More

by DriverNow123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Reynolds
September 05, 2018

Had what we were looking for. You guys had what we were looking for, you got us pretty close to what I wanted to pay and got us handled and down the road in our New/Used F150 in ab More

by 2015 f150 supper crew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Morgan, and the good folks in Finance Dept,
August 29, 2018

Will go nowhere else to buy a car. My 2013 Mustang was totaled in a rear end collision three days after being serviced and with very low mileage.I ask Dan DiGiovanni to recommend a repl More

by Mustangguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan DiGiovanni Eric Reynolds
August 20, 2018

Dream car purchase. All I can say is that my experience at Antelope Valley Ford was awesome!! They really listened to my needs and terms that I mentioned in order to purc More

by Perry50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Reynolds
August 16, 2018

Excellent Customer Service! Each and every time I bring my Ford F150 in for service it's always completed at the promised time and I receive a text message letting me know the ve More

by shaner502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan DiGiovanni
August 08, 2018

Service to vehicle I brought my 2017 Lincoln Continental back t the dealership for some paint touch on the body, and upholstery repair to the driver's seat. I am satisfi More

by 17lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sidener in Service Department.
August 08, 2018

Awesome Had a great experience buying my first new car. I was quick and easy I loved it! Thank you everyone for helping me out so much More

by Carsbuyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
August 07, 2018

Service They worked hard to complete service quickly and efficiently. Much better experience than I have ever had. Much appreciated. Will go for my next servi More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
March 21, 2018

Bad customer service I had a recall on my vehicle that I was not supposed to drive according to a letter from Ford headquarters. I contacted the dealership and was given t More

by Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica desjardins
Apr 03, 2018 -

Diamond Ford responded

We are sorry to hear that your last experience as a guest of our dealership here in Antelope Valley was not a positive one. Our rental program is second to none and we are disappointed to learn that you did not receive requested services in a time best suited for you. We encourage you to contact our expert services department directly, so that we may assist you with your needs at your convenience. Very Sincerely, The AVF Family

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