Diamond Ford

The girls are always friendly and take care of the customer asap. They keep me up to date. I won't go to the Ford side unless I absolutely have to. I've had two bad experiences over there, but thes customer asap. They keep me up to date. I won't go to the Ford side unless I absolutely have to. I've had two bad experiences over there, but these girls are great. I can always get a ride home which is important for me. More

I was very pleased with dealership. Having moved in this area recently I called to make an appointment, was able to get one the next day. I was greeted by Rey very friendly and helpful. I was able to wait area recently I called to make an appointment, was able to get one the next day. I was greeted by Rey very friendly and helpful. I was able to wait for my car. The cashier was very helpful and friendly was very pleased with appointment. More

Fuming over a bad brake job at a repair shop in town I called the dealership. They got me in within 45 minutes and FIXED the problem. The mechanic took the time to ride in the car with me and experience/d called the dealership. They got me in within 45 minutes and FIXED the problem. The mechanic took the time to ride in the car with me and experience/diagnose the problem. He was very patient listening to me and explained the problem and how to fix it so that I understood. Brett and everyone in the office were very helpful. Their customer service is excellent - they took the time to explain everything so that I felt I was making an informed decision. Going back again today - they have my repair business from now on. More

Antelope Valley Ford has always provided us excellent service. From technicians to customer service, we have never experienced any problems. Service has been done quickly and efficiently with no complain service. From technicians to customer service, we have never experienced any problems. Service has been done quickly and efficiently with no complaints from us. We will continue to use AV Ford in the future. More

Everyone is very pleasant to work with at this dealership. They have a great follow up in regards to customer satisfaction when my vehicle has been in for service. They are commited to customer dealership. They have a great follow up in regards to customer satisfaction when my vehicle has been in for service. They are commited to customer satisfaction. The dealership is very accomodating in scheduling service to my convenience. More

Purchased my truck at Antelope Valley Ford in 2005 all their employees give great service, prompt service and all employees I encountered were very nice and helpful, especially Peggy,Brett, Brooke and Joh their employees give great service, prompt service and all employees I encountered were very nice and helpful, especially Peggy,Brett, Brooke and John. I will return for all my service needs in the future More

Each time I take my 2004 ford explorer for maintenance, they are courteous, very efficient when servicing my vehicle. Also I save on my services each time, by being a member of the owner advantage, on my n they are courteous, very efficient when servicing my vehicle. Also I save on my services each time, by being a member of the owner advantage, on my next visit. Highly recomend their product and services. More

I have used Antelope Valley Ford since moving into the area in 2002. My experiences with the Service and Parts Departments have been very satisfying. I do not ever walk away from this dealer feeling tha area in 2002. My experiences with the Service and Parts Departments have been very satisfying. I do not ever walk away from this dealer feeling that I have been taken advantage of or have not been made to feel as if I was the only customer on the premises. The Service Specialist that I have been dealing with since last year, Rey Osuna, is the most polite and professional person that I have had the pleasure of working with in a very long time. He is a gentleman of the highest quality, very respectful of me and my time and is extremely generous with his time. He explains what has to be done and why. This attitude provides me with a feeling of well-being and that I really matter to him. AV Ford is the place to bring your automobile for service and whatever else is needed. Especially if you want to feel as if you matter once you arrive. More

My 1999 F-150 stopped running one night with my girlfriend driving it while i was at work. With about 222,000 miles on it, its time things started wearing out. Being new to the AV Valley i wanted a girlfriend driving it while i was at work. With about 222,000 miles on it, its time things started wearing out. Being new to the AV Valley i wanted a dealer to check it out. I called them first thing in the morning and was able to get an apointment right away. Towed the truck in and spoke with BRET HART about it, it sounded like the fuel pump went bad so i asked him to look at it. He also told me a RECAL was do on the truck and they would take care of it at the same time. Later that day i recieved a call that yes it was the fuel pump and it was a special order item, this was on a friday and he was able to get it on monday and the truck would be ready. Thats fast for anybody! the fuel pump was a little more pricey than i expected but it was larger than standard. Plus having the dealer replace it you know its a GENUINE FORD PART,i dont want it to fail again for a long time! Picked up the truck AND IT RUNS GREAT! Its almost as if i had a FULL service done! Im VERY happy with the PEOPLE and SERVICE i recieved at AV FORD and will recommend the to my freinds and co-workers! GREAT JOB GUYS! More

Keri and Kathy at the Quicklane are absolutely the best. Their level of customer service is head and shoulders above anywhere I have had a car serviced in the past. I have been a loyal customer at the Qui Their level of customer service is head and shoulders above anywhere I have had a car serviced in the past. I have been a loyal customer at the Quicklane for over 7 years and have taken 3 different cars to them. The last car I traded in with about 220,000 miles and no major mechanicals due I am certain to their professional oversight. They are always friendly and exhibit a true concern for their clients and always leave me feeling confident that I am being taken care of. As long as Keri and Kathy are there it will be my choice for auto service. Again "THEY ARE THE BEST"! More