Diamond Ford

They helped me my needs of this truck with a demand of a short notice of time to put the deal together in just a few hours, because I was leaving out of town. Very nice working with this team. short notice of time to put the deal together in just a few hours, because I was leaving out of town. Very nice working with this team. More

Thank you Carlos Sr. for GREAT! customer service and helping me get my vehicle fixed and returned in a timely manner. Thank you also to the mechanic who repaired it :-) for GREAT! customer service and helping me get my vehicle fixed and returned in a timely manner. Thank you also to the mechanic who repaired it :-) More

Barret Howle, thank you for treating me more like a friend rather than just some customer. You are a big reason why year after year Fords occupy my garage. friend rather than just some customer. You are a big reason why year after year Fords occupy my garage. More

Went in for a service appointment regarding a recall and it all went smooth as per usual. Appointment took about 2 hours which wasn't bad considering they were performing not only recall work but also doing it all went smooth as per usual. Appointment took about 2 hours which wasn't bad considering they were performing not only recall work but also doing an oil change and a windshield wiper replacement. We have been taking our Expedition to the Ford service department since we first purchased it and every time they have come through for us. Whether by fixing whatever issue the car has had in the past and currently, whether by answering all our questions or by listening to all our concerns and offering advise. Our advisor has always been accommodating, knowledgeable, helpful and communicative. We have no complaints at all and we will definitely keep going back to Ford service department to continue getting the maintenance done on our vehicle to keep it running for a long time. More

I need my key replaced without me paying for it, I also refered a lady that also purchased a car I thank that deserve a free key. Thank you Mrs. Mobley 661 466 9186 refered a lady that also purchased a car I thank that deserve a free key. Thank you Mrs. Mobley 661 466 9186 More

it was a great experience having car delivered. Tyler was awesome as well as the other person that helped. Tyler was awesome as well as the other person that helped. More

My appointment was for 1:20PM. The Service Advisor couldn't find my appointment by my name, etc. Finally he requested mt phone number and located the appointment and the reason f The Service Advisor couldn't find my appointment by my name, etc. Finally he requested mt phone number and located the appointment and the reason for it. Everything went well after that. I was the only customer, so it wasn't a matter of being busy. More

They took care of me and my vehicle as if I were a sitting Queen. Checked me in quickly and Mr. Dan DiGiovanni even sent an Uber to pick me up so quickly that I had not even walked over to the taxi s sitting Queen. Checked me in quickly and Mr. Dan DiGiovanni even sent an Uber to pick me up so quickly that I had not even walked over to the taxi stand before the ride was there. As if that weren’t impressive enough, Mr. DiGiovanni sent a valet to drop my car off to me at home after repairs were finished…enabling me to enjoy the rest of my day off. That has NEVER happened to me in my entire life!!! I felt like a superstar!! Thank you, Mr.,DiGiovanni and Diamond Lincoln/Ford! More

Dropped the truck off with Dan for oil service and he took care of it. He even did a couple recalls.👍🏼 took care of it. He even did a couple recalls.👍🏼 More

Carlos went above and beyond to get my car serviced for the best price. My warranty ran out and I didn't know, and he was able to assist me with a great deal. His customer service skills are top-notch. Tha the best price. My warranty ran out and I didn't know, and he was able to assist me with a great deal. His customer service skills are top-notch. Thank you for your great service More