Diamond Ford
Lancaster, CA
Filter Reviews by Keyword
By Type
641 Reviews of Diamond Ford
Thank you Dan Di Giovanni, for your outstanding service , you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are you take such good care of our cars and work trucks. we know we can count on you . which in the past has not been the case so thanks to Mr Dan we are returning to ford for our service and repairs. More
I took my Truck in for an oil change and recall inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . inspection The service was done and set up appointment for the recall service .They were very friendly and nice , keep up the great service . More
My last service we did was the works. Great value for the money. I have never really had a problem with Diamond Ford service. I did have a complaint once and Brook helped me out and the Great value for the money. I have never really had a problem with Diamond Ford service. I did have a complaint once and Brook helped me out and the question was resolved. Brook is a really good Service Mgr. Thank you. More
A Fantastic Car Buying Experience at Diamond Ford with Brian Miller I recently had the pleasure of purchasing a car from Diamond Ford, and I must say, my experience was nothing short of exceptional. Fr Brian Miller I recently had the pleasure of purchasing a car from Diamond Ford, and I must say, my experience was nothing short of exceptional. From the moment I walked onto the lot to the final handshake, I was impressed by the level of professionalism, expertise, and genuine care exhibited by Brian Miller, the sales representative who assisted me throughout the process. Right from the start, Brian stood out with his friendly demeanor and willingness to listen. He took the time to understand my needs and preferences, and he expertly guided me through the various options available. His in-depth knowledge of the vehicles and their features was truly impressive, and he patiently answered all of my questions, ensuring that I had a clear understanding of what each model had to offer. One of the standout qualities of working with Brian was his transparency and honesty. There was never any pressure to upsell or push me towards a more expensive option. Instead, he focused on finding the perfect car that met my requirements and budget. His straightforward approach made me feel comfortable and confident in my decision-making process. Brian's dedication to customer satisfaction was evident in his willingness to go the extra mile. He meticulously walked me through the car's features and technology, ensuring that I felt comfortable and confident before driving off the lot. His attention to detail and commitment to ensuring my complete satisfaction were truly remarkable. Throughout the negotiation and paperwork process, Brian continued to impress. He was efficient and organized, making the entire process smooth and stress-free. His professionalism and expertise were evident as he navigated the paperwork with precision and accuracy. In the end, driving away in my new car was an exciting and joyful experience, thanks in large part to Brian Miller's exceptional service. If you're in the market for a new vehicle and want a seamless, enjoyable car buying experience, I wholeheartedly recommend visiting Diamond Ford and asking for Brian Miller. His dedication, knowledge, and customer-focused approach set him apart and make him a true asset to the dealership. I couldn't be happier with my purchase and the top-notch service I received. Thank you, Diamond Ford and Brian Miller, for making this a memorable and positive car buying journey! More
Dante and the staff of Diamond Ford are awesome! They took great care of my 2017 Mustang. The only thing that I wasn't happy with was the repair of the Safety Recall item, which was pushed to next They took great care of my 2017 Mustang. The only thing that I wasn't happy with was the repair of the Safety Recall item, which was pushed to next week because parts had to be ordered and I didn't find out about it until I went to pick up my car. While I understand that each case/car is different, I figured that since that was the main reason I was having my car serviced, was for that very reason. So, I will take my car back next week to finish the work. Other than that I give them 5 Stars, A+! More
Always good service. Unfortunately we had Them check out a very small problem we found and trouble shooting took longer than we expected. But that was on us. We live Unfortunately we had Them check out a very small problem we found and trouble shooting took longer than we expected. But that was on us. We live an hour and a half away so we were just eager to go home, no fault of Ford though. Love the people there and location. Thanks More

