Diamond Ford

My new truck was clean and ready to go when I was; a nice change from some other dealers change from some other dealers More

I felt the person I was dealing with for my truck issues went out of his way to "make it work". I would deal with Daniel again ! went out of his way to "make it work". I would deal with Daniel again ! More

They just opened one in Palmdale but I go to Lancaster because I feel like I know and trust them they are so helpful and take care of what ever I need. because I feel like I know and trust them they are so helpful and take care of what ever I need. More

Went in for an oil change on my Mustang and service was very quick. I was in and out in no time. very quick. I was in and out in no time. More

Went to the dealer to have my wife’s dashboard reviewed and have our windshield wipers replaced. They are still researching what to do for the dashboard they replace the windshield wipers however, the back and have our windshield wipers replaced. They are still researching what to do for the dashboard they replace the windshield wipers however, the back windshield wiper as we went home is not working properly. I need to go back to get that replaced people. The people at the front counter were awesome great smiles the lady who I can’t remember her name looks like she could be about 27 years old was great and the man trying to help us with the dashboard was also very cooperative. More

Excellent service! Daniel was friendly and knowlegeable! I appreciate the expedient and professional sevice I received. I Thank and my Super Duty thanks you!! Daniel was friendly and knowlegeable! I appreciate the expedient and professional sevice I received. I Thank and my Super Duty thanks you!! More

You are service people are very efficient, and with a smile! OK my biggest problem is getting through front of you from office lying to get to the service department and then nobody can pick up so I now smile! OK my biggest problem is getting through front of you from office lying to get to the service department and then nobody can pick up so I now have a direct line to Barret Howle to get that done and it works fine. More

Diamond ford service is amazing, Barrett is efficient and knowledgeable. I appreciate his professionalism and kindness. knowledgeable. I appreciate his professionalism and kindness. More

Dan in service is very good at his job. Everything went smoothly and was ready like promise. Everything went smoothly and was ready like promise. More

The service was really good and the service advisor Donte was great. He supplied help and understanding. However,.I really don't appreciate Fords need to nickel and dime it's customers. Especially when it's was great. He supplied help and understanding. However,.I really don't appreciate Fords need to nickel and dime it's customers. Especially when it's totally their fault. What am I referring to? Our 2016 Focus battery died, and when I took a look at the battery, I noticed that it was full of acid. The only issue was that, it was recently serviced and the tech who serviced the vehicle, claimed that the car was had no issues. I took a picture just in case I got the run around. Therefore because of the Tech's negligence we should have been given half price. More