Diamond Ford

Great service and experience. Jessica has been a great pleasure to work with in getting my car maintenance needs. Jessica has been a great pleasure to work with in getting my car maintenance needs. More

Communication with the service department at this dealership is very poor. Ive called and ive texted, i also sent emails to the general manager and i still havent gotten a response. I had to go in pe dealership is very poor. Ive called and ive texted, i also sent emails to the general manager and i still havent gotten a response. I had to go in person to get any answers about my vehicle and i also called ford corporate and the BAR to leave a complaint. Its been about a month and the GM did not get back to me at all and he hasnt been to work so i couldn't speak with him in person. His answering machine is full, so i couldnt even leave a message. Ive contacted brook the service manager and left a message to give me a call and never recieved one. I am very upset and disappointed about this dealership and its one of the worst experiences i have ever had. I suggest new management. More

Very friendly and keeps car running smoothly and keeps me updated on future needed scheduling updated on future needed scheduling More

Jessica D is my favorite service rep. Always a pleasure to deal with super friendly Always a pleasure to deal with super friendly More

The service department is a friendly and professional department. The waiting area is comfortable and spacious. Most of all the staff explains the service and any recommendations from the service staf department. The waiting area is comfortable and spacious. Most of all the staff explains the service and any recommendations from the service staff. More

Mr Dante Aragon was my go to person when I arrive at Diamond Ford Mazda Lancaster for My Very 1st Oil Change Rotate Tires Overall Complete Checklist for my Ford Bronco Sport He was very professional and Diamond Ford Mazda Lancaster for My Very 1st Oil Change Rotate Tires Overall Complete Checklist for my Ford Bronco Sport He was very professional and friendly and answered all of my questions and concerns I made a appointment on line and must say was truly satisfied with the results Excellent Service ++Ford Pass Points = What A Game Changer Thank You So Much More

Professional and patient is what I was looking for in my experience. Thomas was amazing and knowledgeable. Thank you Team Diamond Ford. experience. Thomas was amazing and knowledgeable. Thank you Team Diamond Ford. More

Excellent service. I did not have to wait long, for my car to be serviced. I did not have to wait long, for my car to be serviced. More

Professional and upfront in their explanations on services. Quick service and kept me informed. Thanks services. Quick service and kept me informed. Thanks More

Fast and good service . Thank for the good service that y’all made to us Thank for the good service that y’all made to us More