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Diamond Ford
Lancaster, CA
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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635 Reviews of Diamond Ford
November 14, 2018
All the employees were help full and great It was an easy experience working with all the sales personal, they did the best for the us on price and the service that was offered to us It was an easy experience working with all the sales personal, they did the best for the us on price and the service that was offered to us More
by DOC
Employees Worked With
Alex Shaw, Alvin Perry, and Ramsey, Ashley
November 13, 2018
Helpful not pushy Frank Cuevas our sales professional was patient and very helpful in deciding what vehicle we wanted. We visited him and other dealers 3 times over th Frank Cuevas our sales professional was patient and very helpful in deciding what vehicle we wanted. We visited him and other dealers 3 times over the month before deciding we wanted to work with him and Ford. More
by Bob
Employees Worked With
Frank Cuevas
November 12, 2018
Great customer service, went above and beyond! This dealership went above and beyond what I was expecting, they worked with me (my credit) to get me in the car I wanted. I live about 2 hours away f This dealership went above and beyond what I was expecting, they worked with me (my credit) to get me in the car I wanted. I live about 2 hours away from the dealership everything was done over the phone, they explained it all thoroughly and delivered the car to me that week!! Hands down one of the best car buying experiences I have ever had! More
by mvazquez
Employees Worked With
Frank
November 10, 2018
very professional and easy Our salesman, John Gharty was very helpful,professional and a joy to work with., Will definetly recommend him friends. The finance manager and sales Our salesman, John Gharty was very helpful,professional and a joy to work with., Will definetly recommend him friends. The finance manager and sales manager were great More
by henry1953
Employees Worked With
tim
November 02, 2018
Aaron is the man to see. Aaron Parker is handled the process well. Very personable and kept me informed at every step. He Made a normally grueling process less painful. Th Aaron Parker is handled the process well. Very personable and kept me informed at every step. He Made a normally grueling process less painful. Thank you More
by All Good in Canyon Country
Employees Worked With
Aaron
October 31, 2018
Special Order Visited AV Ford a couple of times just to look at possible options and to test drive a new Mustang. Frank C. (sales) was very accommodating and friend Visited AV Ford a couple of times just to look at possible options and to test drive a new Mustang. Frank C. (sales) was very accommodating and friendly. After the special order was placed Frank did his best to keep me informed of delays with the order (delays at Ford), the vehicle VIN, and when delivery could be expected. More
by ShelbyOwner
Employees Worked With
Frank C. (sales)
October 30, 2018
35000 mile check up over and beyond The service was over and beyond of other dealers. It was done way before I expected it to be done. I definitely will be coming back. The service was over and beyond of other dealers. It was done way before I expected it to be done. I definitely will be coming back. More
by Gary
Employees Worked With
Bill
October 01, 2018
Excellent communication Great discussion regarding all the options regarding purchase of the SUV. Very friendly great help with discounts. Looked at all the potential of trad Great discussion regarding all the options regarding purchase of the SUV. Very friendly great help with discounts. Looked at all the potential of trade in and/or trade in More
by JoeGHeier
Employees Worked With
Robert M
September 22, 2018
No Problems With John G. I have purchased two vehicles from AV Ford in the past, one with John and the other was on the Mazda side, I missed John G. (out on leave) but he's ba I have purchased two vehicles from AV Ford in the past, one with John and the other was on the Mazda side, I missed John G. (out on leave) but he's back and as great as ever. Had the best afternoon getting the job done. Thank you John G. and Tim A. More
by FX4 Ron
Employees Worked With
John G. Sales, Tim A. Finance
September 14, 2018
Friendly, focused and very knowledgable. We really enjoyed our shopping experience at this dealership. All our questions were answered and we arrived at a good price for the truck. Our sales We really enjoyed our shopping experience at this dealership. All our questions were answered and we arrived at a good price for the truck. Our sales person was attentive and personable and really listened to what we were looking for. It was worth the drive from Tujunga. The entire team made the sale go smoothly. More
by DriverNow123
Employees Worked With
Eric Reynolds
