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Diamond Ford

Lancaster, CA

3.5
641 Reviews

1155 Auto Mall Dr

Lancaster, CA

93534

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641 Reviews of Diamond Ford

May 16, 2010

I would recommend the dealership because Brett in the service department is very accommodating. He answered my questions, and the total cost was less than I anticipated. The work was done when promised. More

by pcsinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hart
May 06, 2010

Every one was polite and nice. The work was done fast and clean. The cashier was courtious and nice. More

by gordonhopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
May 06, 2010

I received excellent and speedy service this last time. I had communicated that I did not have a car and Ray had my truck put in on a part replacement under warranty immediately and the service was done with More

by cindyamenbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Osuna
April 30, 2010

Keri & Cathy at the quicklane service dept are courteous, knowledgeable, & provide quick accurate repairs as promised. They truly show genuine concern my vehicle repair needs. I have been a customer since Ju More

by javy05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri and Cathy
April 21, 2010

I have been going to AV Ford for several years with several vehicles. Adrian is the best representative that I have ever had. He remembers who I am and always gives me the best price or the best deal More

by rhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
April 20, 2010

Went in to get tires balanced due to vibration. Keri pointed out where tires had almost worn through due to bad alignment. She worked a deal for tires, John took me to the theater while work was done, More

by kezu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri, Kathy, John
April 17, 2010

I was completely satisfied with this service appointment. Rey was great! I will continue to bring my car back to the Antelope Valley Ford Dealership for my car. I have been a faithful Ford customer ever s More

by tonicason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
April 15, 2010

The service at the Quick Lane is always a comfortable experience. Keri and Kathy are always very friendly and consciencious about your concerns. They make sure that my Mustang is dealt with in a timely m More

by Catz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri & Kathy
March 25, 2010

The Employes are very curtious and they give you personal service as well, even provide you transportation home if your vehicle will take awhile to get serviced. Usely the wait isn't long. I needed upholst More

by ChatOdyssey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keri Webber
March 24, 2010

You usually just get what you pay for but it is employees like Bret in fleet that keep you coming back. Thanks Bret! I would change the required lenght of the review. Somethings are best said in short. Can y More

by dpplus4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hart
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