Diamond Honda

Jerry Ng and Steven Chen made my purchase of a EXL V 6 just as promised over the Internet. No surprises once you get there. No BS Fees or typical run around you get from dealerships. Do your homework get just as promised over the Internet. No surprises once you get there. No BS Fees or typical run around you get from dealerships. Do your homework get prices and confirm availability and give Diamond Honda of Puente Hills a shot. they will not disappoint .Best experience I ever had. Thanks Jerry and Steven. I will definitely recommend your dealership to anyone interested in a Honda. More

I have a good experience overall. James patiently explained all of the features the car equipped, and setup. And reasonably discount the car in order for me to drive the car out of the lot. explained all of the features the car equipped, and setup. And reasonably discount the car in order for me to drive the car out of the lot. More

The salesman James Santoyo is the reason we purchased the car from Diamond Honda in City of Industry. He was not pushy but friendly and pleasant. We were looking for a car and had been to other dealerships. car from Diamond Honda in City of Industry. He was not pushy but friendly and pleasant. We were looking for a car and had been to other dealerships. More

I have been coming to this dealership for the past 16 years for service and sales. I think their work is quite reliable. I just wish it wasn't so crowded...then I can get my car back on the road sooner years for service and sales. I think their work is quite reliable. I just wish it wasn't so crowded...then I can get my car back on the road sooner!!! :-) More

The customer service was great. Brock went above and beyond his call of duty to resolve the problems with the car. He was very friendly and cooperative. We appreciate the quick response from Brock to a beyond his call of duty to resolve the problems with the car. He was very friendly and cooperative. We appreciate the quick response from Brock to a prior survey we had partaken. He was able to correct all the faults from our last visit. Any poor answer I had answered on the survey before was recovered thanks to his great customer service. More

I went to do a warranty and inspect a recall for my 2012 Honda Odyssey. Sonny has been very helpful and very professional would recommend going back. Honda Odyssey. Sonny has been very helpful and very professional would recommend going back. More

Yes, I would recommend this dealership to any one who wants great customer service. Brock took care of us from start to finish. Very professional! wants great customer service. Brock took care of us from start to finish. Very professional! More

I went in with engine light ON and IMA light ON. Told I went in with engine light ON and IMA light ON. Told Alan of the problem, he called me back in a couple of hrs. after the tech. checked it out and h I went in with engine light ON and IMA light ON. Told Alan of the problem, he called me back in a couple of hrs. after the tech. checked it out and he told me not to worry HONDA picked up the entire bill, my hybrid battery was under warranty. Fast and very efficient service, I will go back to Diamond Honda of Puente Hills for future parts and service. More

From the first phone call to driving to the service Dept. it was a great experience and Sonny, who helped me couldn't have been more helpful. It was a great experience. I would definitely recommend Diamond H it was a great experience and Sonny, who helped me couldn't have been more helpful. It was a great experience. I would definitely recommend Diamond Honda to my friends. More

The reason I took my 2005 Oddessey in was because the "Check Engine" light was on. I was worry about this would be something really big. But as soon as I pull my car into the service area, Sunny was gr "Check Engine" light was on. I was worry about this would be something really big. But as soon as I pull my car into the service area, Sunny was greeting me with smile that eased my nerve. He also listened to what I said and asked how my car was running overall. After inspection, Sunny came back and started describing the issue which was the broken censor in sparking system. He explained patiently and in details though at first I disbelieved the damage was caused by rats bite. I didn't expect it would cost a lot and told Sunny I've been a long time customer of Diamond Honda. Sunny thanked me and acknolwedged my loyality, he also gave me time to think about while he did his best to give me the best discount. Once we agreed on the service charge, he assured me the estimate time to repair and proactively offered the shuttle ride. Once the service was done, Sunny even provided several of tips to keep rats out of garage. Sunny truly demonstrates the excellent customer service that I can count on and the primary reason I will come back to this dearship for service. More