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Diamond Honda

City of Industry, CA

4.8
1,201 Reviews
Call Dealership (626) 709-4347
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17525 E. Gale Avenue

City of Industry, CA

91748

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1,201 Reviews of Diamond Honda

January 17, 2023

Went it and they helped me out with my goal. Overall a good experience. Thanks More

by VELASCO.BETTY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert lopez
Report | Print
Jan 23, 2023 -

Diamond Honda responded

Thank you, Betty! We are so pleased you had a good experience at our store. Please reach out if you need anything else.

January 17, 2023

Staff at Diamond Honda are always friendly, helpful, and attentive. The service there is always great. More

by jonathancardiel77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaid Yazouri
Report | Print
Jan 23, 2023 -

Diamond Honda responded

Thank you, Jonathan! Happy to hear that you always receive great service at our store. That's certainly what we strive for and if we ever miss the mark, please let us know.

January 17, 2023

From the time I pulled up to the time I checked out, everyone was friendly, kind, and professional. As busy as they were, and it was a wet, rainy day, they were calm and collected and gave undivided at More

by annmariehuerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia corona
Report | Print
Jan 23, 2023 -

Diamond Honda responded

We're happy to hear you had such a great experience from start to finish at our store! Thank you for coming in, Ann Marie! Let us know if there is anything else we can do.

January 15, 2023

Always reliable, quick, friendly and efficient. This is the only place I take my car to be serviced! More

by STEPHANIECKEUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony- service dept
Report | Print
Jan 23, 2023 -

Diamond Honda responded

Thank you! Your feedback means a lot to us, Stephanie and we appreciate your loyalty to Diamond Honda!

January 15, 2023

I have such a good time over there. I waited 2 hours for an oil change. But they mention it before hand. I like the good communication that they have. More

by vong_sreyleak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
Report | Print
Jan 23, 2023 -

Diamond Honda responded

We're glad to hear our service team kept you well-informed. We appreciate your business and hope you'll visit us again.

January 15, 2023

I had great customer service from Ming Peng. He was courteous and kept me informed on the status of my car. Thank you. More

by rachierootz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ming Peng
Report | Print
Jan 23, 2023 -

Diamond Honda responded

Thank you for coming in! Hi Rachierootz, We are happy to have provided you with a positive experience.

January 15, 2023

Awesome buying experience. Jae lee and Kenny were very helpful and really do help you in getting the best deal and Rafael in finance was very friendly and made paper work smoot More

by DAVID BEAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales, Jae Lee, Kenny Colwell
Report | Print
Jan 23, 2023 -

Diamond Honda responded

Thanks, David! We're happy you found our staff to be so supportive and the overall experience to be smooth. We appreciate the recommendation and hope you'll visit us again.

January 14, 2023

Ruben the salesman, is a very professional man, we have now bought 5 cars from your dealership ans with 3 within the last 2 months. Ruben has gone above and beyond to make sure we are satisfied, and even More

by DUSHERS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben, Mazen Dakdouk
Report | Print
Jan 23, 2023 -

Diamond Honda responded

We truly appreciate your loyalty to Diamond Honda! It means a lot, and we always want to provide the kind of service that will keep you coming back again and again.

January 14, 2023

Unfair . 3 other cars came after me and were checked in first even when I had an appointment, I was on time, More

by marcosmiguelalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Chan
Report | Print
Jan 23, 2023 -

Diamond Honda responded

We're so sorry to hear this, and we've discussed your review with our team so that this doesn't happen again. We apologize for what happened and we know we can do better. Thank you for taking the time to provide us with this feedback. We welcome the opportunity to have you back and show you we can do better.

January 14, 2023

Outstanding service good communication. I was constantly updated in regards to my vehicle issue .. I wi be back.. More

by ALBERTRIOS198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Martin
Report | Print
Jan 23, 2023 -

Diamond Honda responded

Thank you, Albert! We appreciate the kind words and recommendation. If there is anything we can do to make your experience a 5-star one next time, please let us know.

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