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Diamond Honda

City of Industry, CA

4.8
1,201 Reviews
Call Dealership (626) 709-4347
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17525 E. Gale Avenue

City of Industry, CA

91748

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1,201 Reviews of Diamond Honda

December 31, 2022

The rep knew what he was talking about, very professional and explained everything to me. More

by msromero6649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ming Peng
Report | Print
Jan 03, 2023 -

Diamond Honda responded

We are glad to hear you enjoyed your visit to Diamond Honda! Thank you for coming in.

December 31, 2022

Great service! Ruben made the experience easy and quick as possible! I had a wonderful experience buying my car from Diamond Honda. More

by BR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Ortega
Report | Print
Jan 03, 2023 -

Diamond Honda responded

Thank you for the kind words! We will pass on the compliments to Ruben.

December 31, 2022

Very customer oriented. They are very efficient. Very helpful. I highly recommend them to those people wanting to buy a Honda. More

by JOEBUSHOR64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Report | Print
Jan 03, 2023 -

Diamond Honda responded

Thanks, Joe! We're happy you had such a positive experience at our store. Please let us know if there is anything else we can do.

December 31, 2022

CAR FINISHED ON TIME I GOT A FREE LUNCH WHILE WAITING CLAUDIA IS VERY NICE More

by btessinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLAUDIA
Report | Print
Jan 03, 2023 -

Diamond Honda responded

We are so happy to hear you had a great experience at our store. Thank you for coming in!

December 31, 2022

John and Enrique are helpful and courteous. They will go the distance for you with a smile. More

by minsuaesq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service manager and Enrique - service advisor
Report | Print
Jan 03, 2023 -

Diamond Honda responded

Thank you for your kind review! We are happy to pass along your compliments to John and Enrique.

December 31, 2022

Honda employees are top notch on taking care of their customers. They make sure that the customers are in good hands. They are very informative and willing to help on whatever needs to be address on the More

by ABSTER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez, Claudia Corona, Luis Gonzalez, Marvin Rivas, Tony Lam, Tim Truong, Nicole Bright, Elmo Orellana, Eliseo Villanueva
Report | Print
Jan 03, 2023 -

Diamond Honda responded

Thank you for being a loyal customer and for taking the time to let us know how we did! We appreciate the positive feedback.

December 30, 2022

Great and I really appreciated the customer service. Gentlemen with a beard was very attentive. More

by ERIKROMERO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Helmer
Report | Print
Jan 03, 2023 -

Diamond Honda responded

Thank you for your kind words, Erik!

December 30, 2022

The sentinel service package doesn’t cover tire rotation and also no complimentary car wash More

by JAYJANA878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Report | Print
Jan 03, 2023 -

Diamond Honda responded

We're so sorry to hear that you were disappointed with your visit to our store. We take these reviews seriously and use them to improve. We appreciate the feedback and will be reviewing it with our team at our next department meeting. Thank you for coming in. We appreciate your business!

December 30, 2022

Great communication which allowed me to make arrangements throughout the day. Vehicle was taken in for a misfire. They communicated that promptly and gave all options. Exceptional service. Thanks Oscar and E More

by PEDROYANEZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Daughton, Oscar Ramirez
Report | Print
Jan 03, 2023 -

Diamond Honda responded

Glad to hear this! Great communication is certainly what we strive for. We will gladly pass on the compliments to Oscar and Enrique.

December 30, 2022

Great service! Gabriel was a great help. He kept me informed on the status of the job. As always, Dealerships are way too expensive. No six months no interest f More

by mardlv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Jan 03, 2023 -

Diamond Honda responded

Thank you for the kind words. We're glad to hear our service team treated you right! We're sorry about the financing options and we hope you'll come see us when you're able to make the repairs. We work very hard to make sure our pricing is very competitive with the surrounding dealerships, however, we often cost a bit more than the small shops because we employ only factory-trained technicians and use only OEM parts. Thank you for your business, and happy new year!

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