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Diamond Honda

City of Industry, CA

4.8
1,201 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,201 Reviews of Diamond Honda

January 28, 2020

Efficient and professional service that contiunes to excell I was very impressed with Mr. Elmo Orellana who took the initiative to service my vehicle, which was effected by the airbag recall. He performed his d More

by mrodrigue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana, Alan Chan
Jan 30, 2020 -

Diamond Honda responded

Thanks for coming in and for taking time to write us a great review! We'll pass the compliment on to Elmo.

January 26, 2020

Elmo provided the best customer service. He really listened to my concerns regarding my vehicle and helped me plan the necessary services at the best price. More

by 626customer
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Jan 26, 2020 -

Diamond Honda responded

Thank you for the great review, and thank you for trusting us to service your car!

January 26, 2020

regular maintenance I have been going to this dealership since 2016 when I bought my Honda Odyssey from them. I like the service because they are very friendly and knowl More

by henrycleola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 26, 2020 -

Diamond Honda responded

Thanks for the positive feedback, Henry! We will see what we can do about snacks in the waiting room. We keep our pricing as competitive as we can while hiring only factory-trained technicians and using only genuine Honda parts. However, please check out our website because we offer service specials and coupons that change every few months! Here's the link: https://www.diamondhonda.com/service-specials/

January 25, 2020

Rafael Ornelas The Best Honda Service Consultant!!!!! I was hesitant coming here because of my previous experience with the last consultant but i'm glad i did. Rafael Ornelas has GREAT customer service, v More

by ealvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Chan
Jan 26, 2020 -

Diamond Honda responded

Thanks for the great review! We will pass the compliments onto Rafael. Please visit again soon!

January 21, 2020

I recently wrote a review intended for the gentleman who helped me out in the Diamond Honda Service Department. I thought his name was David Gomez but it turns out his name was actually Rafael Ornelas. His More

by Andrew Martinez
Recommend Dealer
Yes
Employees Worked With
Rafael Ornelas
Jan 26, 2020 -

Diamond Honda responded

Thanks for the great review and for trusting us to service your car. We'll see if we can get this fixed to include Rafael's name. We'll gladly pass on the compliment.

January 20, 2020

The service is prompt and convenient. Brought in the car and had a quick estimate and the service performed within a reasonable amount of time. More

by Liem
Recommend Dealer
Yes
Employees Worked With
Alan Chan
Jan 21, 2020 -

Diamond Honda responded

Thanks for taking the time to leave us positive feedback. We're happy you had a good experience with us!

January 20, 2020

3 years of Excellent Service! I've been bringing my 2016 Honda Civic to this service center for 3 years now. I'm glad I still continue to do so! Their service is consistent. Sta More

by Kian C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bright
Jan 21, 2020 -

Diamond Honda responded

Thanks for the great review, Kian, and thank you for trusting us to service your Civic. We look forward to seeing you again!

January 19, 2020

service repairs service consultant MR LEO did s great job on my crv services .His knownledge about my crv help me understand what had to be done now and later in the More

by i007bad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR ANDREW who is manager of DIAMOND HONDA. professional and people person. awesome. thank you. rating is 10 stars, Alan Chan, Brant Tessinger, Jon Martin, Pete Nelson, Edgar Velazqrez, Jimmy Tang, Misael Rios
Jan 21, 2020 -

Diamond Honda responded

Thanks for the great review! It was our pleasure serving you as a customer. Thanks for trusting us to service your CR-V.

January 19, 2020

Service department was very attentive to required service needs and Service was performed in a timely manner. appreciate that a new key was made during service time. More

by John
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Jan 21, 2020 -

Diamond Honda responded

We're happy you had a great experience with our service department. Thanks for the positive feedback. It's always nice to hear good things from our customers.

January 17, 2020

Thank you. Great service by the advisor. I highly recommend. Will return as customer. Keep up the great work and service. Thanks again, Happy 2020. More

by vtec9redline
Recommend Dealer
Yes
Employees Worked With
Raphael
Jan 21, 2020 -

Diamond Honda responded

Thank you! We appreciate the positive feedback. We look forward to seeing you again next time your car needs servicing!

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