Diamond Hyundai Palmdale

Me gusto mucho como me atendieron son muy amables con las personas los vende dores personas los vende dores More

They screwed up the oil change and I had to bring it back for multiple misfires. for multiple misfires. More

Lexy in service was great. Harrison in sales HORRIBLE! Harrison was unaware of the promotions you all gave a commercial for. The one about no down payment or car payment for 90 Harrison in sales HORRIBLE! Harrison was unaware of the promotions you all gave a commercial for. The one about no down payment or car payment for 90 days. Harrison said no at first then looked online after I told him it’s on a commercial for Hyundai. Harrison never apologized that he was incorrect. Later he told me my credit score was extremely low in the 500’s and in order to get a new car with trade in I’d have to put down $10,000 To date my credit score is 689. I am not sure where and why he would lie about my credit score. I will NEVER attempt to purchase a vehicle from Diane Hyundai ever again! I am also thinking of getting my vehicle serviced elsewhere. It would be in the best interest of the company and customers that Harrison gives accurate information to customers More

Professional, courteous and went above and beyond assisting me - Excellent - Thank you so much for your help assisting me - Excellent - Thank you so much for your help More

My experience with diamond Hyundai car dealer was a blessing to me and my fiance blessing to me and my fiance More

fast and friendly sales and service depts. no high pressure sales were used.job well done. no high pressure sales were used.job well done. More

I normally have a good experience with the dealership, but this last service was well below par. I dealt with Peter who seemed like he was willing to help me with my needs, but I ended up trying to track but this last service was well below par. I dealt with Peter who seemed like he was willing to help me with my needs, but I ended up trying to track him down for well over a week just to give me a simple answer. Initially, when I dropped off my car for my 9:00 am appointment on Friday, December 5, that I had scheduled two weeks prior, he said he would have it looked at and have a diagnosis by 2:00. I showed up to the dealership at 3:00, without even a call. When I arrived, my car had not even been pulled in to look at it (I only needed to have my brakes/rotors checked). Once I walked in, he went out to check and was told I was next. Once pulled in, It took a mere 15 minutes to get a diagnosis. I was told my rotors needed to be resurfaced, but they had just been resurfaced in May, 12,000 miles later. When I said resurfaced rotors should last between 30,000-70,000 miles, he expressed that "Santa Fe rotors are crap" and are "not covered under warranty", although he would "check with Hyundai to see if they would give me a good will replacement." He let me know he would call me on Monday, December 8. When I hadn't received a call by that afternoon, I called and left a message. I didn't receive a call back that day, or Tuesday. On Wednesday, I spoke with him. He said that Hyundai corporate would be on site that day and he would ask about the "good will replacement" and would call me by the end of the day. I didn't receive a call that day, Thursday, or Friday, although I called and left several messages. I finally spoke with him on Monday, December 15, when he informed me that Hyundai would not replace them because they are a wear item. He then stated that worn rotors won't cause any issue other than noise because my brakes were still good. I have since spoken with another mechanic and was told the exact opposite. All I needed was a simple response of yes or no from Peter, but was left waiting for over a week. Definitely don't recommend his service in the future. More

Showed up and they were ready to start the service right away. Less then one hour. away. Less then one hour. More

Made an an appointment for 10 am for oil change tire rotation and balance on 2025 santa fe Drove from mammoth lakes at 5 am. Got there 10 mins early to be on standby for another 30 mins. I was there til rotation and balance on 2025 santa fe Drove from mammoth lakes at 5 am. Got there 10 mins early to be on standby for another 30 mins. I was there till 1 pm! Also got to see how they like to speed cars (mine also) down CARRIAGE WAY through the round about and do a crazy u turn at the riders choice motorcycle dealership didn’t think nothing of it till I got home and seen luggage scattered to the right ! Stand by for 3 hrs and see it for yourself. More

Have ask for copy of ALL paperwork signed at dealership INCLUDING forms digitally signed on IPAD i received a minimum of paperwork INCLUDING forms digitally signed on IPAD i received a minimum of paperwork More